Software Development Specialist 1

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement.

The Ohio Department of Taxation is seeking one (1) Software Development Specialist 1 (Salesforce) in the Information Technology Application Development Division.

What You'll do as a Software Development Specialist 1:

The Ohio Department of Taxation is seeking a motivated Software Developer to design, build, test, and support business applications while ensuring compliance with agency standards and security policies.

Key Responsibilities:

• Develop and modify program modules using technologies such as Salesforce, C#.
• Write and execute unit/system test cases; debug and revise programs to ensure desired results.
• Assist in gathering requirements, documenting business process flows, and developing software solutions to business problems.
• Provide post‑production support, including maintenance, enhancements, and troubleshooting.
• Create and maintain technical documentation, user guides, and training materials.
• Collaborate with peers and stakeholders to exchange technical information and lead focused discussions.
• Support user acceptance testing, source control, and deployment activities.
• Promote system security by adhering to agency and state IT policies.
• Continuously learn new skills through training, seminars, and self‑directed study.

Preferred Qualifications:

• Experience with software development tools, debugging, and version control.
• Knowledge of databases and web development.
• Strong problem‑solving, communication, and collaboration skills.
• Ability to work independently and as part of a team.

To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: 614-387-1782 or by email to: Accessibility@tax.ohio.gov.

A full Position Description will be provided during the interview process.

36 mos. combined work experience in any combination of the following: developing and/or modifying programs for computer applications, performing testing and debugging and assisting with analysis and design including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

• Or completion of associate core program in computer science or information systems; 18 mos. combined work experience in any combination of the following: developing and/or modifying programs for computer applications, performing testing and debugging and assisting with analysis and design including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.
• Or completion of undergraduate core program in computer science or information systems; 12 mos. combined work experience in any combination of the following: developing and/or modifying programs for computer applications, performing testing and debugging and assisting with analysis and design including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Technical Skills: Software Development/Implementation

Professional Skills: Problem Solving, Strategic Thinking, and Teamwork

Primary Technology: Salesforce