Software Engineer, Product

Sierra AISan Francisco, CA

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

About us

At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you'll do

Agent Architecture: What primitives do we need to build agents that are steerable and verifiable, but also conversational and empathetic? How do we future-proof this as LLMs evolve?
Retrieval: How do we ground answers in a customer's knowledge base? How do we use retrieved context conversationally, handling cases where the answer is unclear or needs clarification from the user?
Evals: How do we measure an agent's quality? How do empower our customers to improve agent quality?
Voice: How do we make our chat agents "just work" over the phone? How do we deliver lifelike conversations at low latency?
Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Software Engineer, Product Jobs at Sierra AI

What is the work location for this position at Sierra AI?

This job at Sierra AI is located in San Francisco, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Sierra AI?

Employer has not shared pay details for this role.

What employment applies to this position at Sierra AI?

Sierra AI lists this role as a Full-time position.

What experience level is required for this role at Sierra AI?

Sierra AI is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Sierra AI?

You can apply for this role at Sierra AI either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.