Software Engineer II | Voice

Five9India, TN

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

About Five9

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

About the Team

Our Global Voice team is looking for a committed, experienced Software Engineer II who is passionate about creating high performing, scalable, and resilient mission‑critical services that are the foundation of Five9's next‑generation contact center platform. You will have the opportunity to combine your existing expertise with new learnings to craft innovative solutions that serve our customers and partners.

Role Responsibilities

Participate as a member of an Agile Scrum team practicing DevOps.
Write clean and well-documented code and tests
Deliver your code as part of an overall solution running in the public cloud

Required Skills & Qualifications

4+ years of hands‑on experience developing microservices using Java/Kotlin with the Spring Boot framework.

Experience working with public cloud technologies (AWS or GCP).

Strong experience building and deploying cloud applications.

Ability to methodically troubleshoot complex systems.

Excellent communication, collaboration, and organizational skills.

Strong sense of ownership and accountability.

Ability and willingness to participate in on‑call rotations.

Preferred Skills

Experience developing REST APIs, and building unit, functional, and integration tests using JUnit.

Experience using Gradle and deploying applications on public cloud environments using CI/CD pipelines.

Familiarity with JavaScript/TypeScript is a strong plus.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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FAQs About Software Engineer II | Voice Jobs at Five9

What is the work location for this position at Five9?

This job at Five9 is located in India, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Five9?

Employer has not shared pay details for this role.

What employment applies to this position at Five9?

Five9 lists this role as a Full-time position.

What experience level is required for this role at Five9?

Five9 is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Five9 for this role?

Five9 offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Five9?

You can apply for this role at Five9 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.