Software Engineering Advisor- Hybrid

Cigna-Evernorth Services Inc. seeks a Software Engineering Advisor for the Plano, TX location responsible for Project Enablement & Process Optimization, including gap analyses to identify opportunities for process reengineering, enhancing user experience, and improving system performance.

Responsibilities:

• Develop application profiles, enterprise class structures, organizational layers, user access controls, and routing logic strategies.
• Technical Governance & Risk Mitigation responsibilities include establishing and maintaining reusable technical assets and enforcing coding standards to align with functional and technical requirements.
• Perform detailed risk assessments to support smooth change control and implementation processes.
• Ensure effective communication of release changes to all stakeholders.
• Lead requirement grooming sessions with business users and stakeholders.
• Conduct technical feasibility studies to validate proposed solutions.
• Prepare comprehensive design documents for Pega workflows, system integrations, interface specifications, exception\ handling, and failover/retry strategies.
• Manage sprint planning activities including user story sizing, velocity estimation, backlog grooming, and task assignment.
• Execute user story development, unit testing, defect resolution, and deployment activities.
• Provide support for QA, UAT, release planning, production deployment, and post-go-live operation.
• Hybrid work schedule

Qualifications:

• Bachelor's degree in Computer and Information Science or related field and 5 years of experience in any Pega system architecture role with healthcare prior authorization.
• All qualifying experience must include: creating responsive and intuitive user interfaces using Pega's design system;
• Building and customizing UI components like sections, harnesses, and layouts;
• Applying consistent styling using skin rules and CSS overrides;
• Ensuring compliance with accessibility standards and supporting multi-language interfaces;
• Designing and implementing case types, stages, and processes;
• Process modeling, including building workflows using flow rules, subprocesses, and decision points;
• Implementing decision tables, decision trees, and declarative rules;
• Data transforms, including managing data manipulation and orchestration logic;
• Integrating with external systems using REST, SOAP, MQ, JMS, and other protocols;
• Configuring data pages for data retrieval and mapping external data sources;
• Implementing OAuth, SAML, and basic authentication for secure integrations;
• Data modeling, including designing class structures, data types, and relationships;
• Database configuration, including managing database tables, views, and optimizing queries;
• Creating reports, dashboards, and leveraging Pega's reporting capabilities;
• Managing parallel development using branches;
• Automating CI/CD pipelines for Pega applications;
• Understanding rule resolution hierarchy and managing rule versions;
• Using Pega unit testing, tracer, clipboard, and live UI tools;
• Enterprise class structure, including designing scalable and reusable class structures;
• Application and access control, including configuring application rules, access groups, roles, and privileges;
• Creating and managing reusable assets like rulesets, components, and frameworks;
• Analyzing and improving application performance using PAL, DB trace, and AES;
• Agile methodologies, including sprint planning, backlog grooming, user story creation, and velocity tracking;
• Collaborating with stakeholders to define and refine requirements;
• Preparing design documents, release notes, and stakeholder updates.
• Pega System Architect certification required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.