Software Engineering Manager (AI)
WhoopBoston, MA
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development
Job Description
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery. The AI Support team at WHOOP is responsible for delivering an exceptional support experience to our prospective and current, leveraging cutting-edge AI technologies.
As an Engineering Manager at WHOOP, you will have technical and people management responsibilities. On the technical side, you will work closely with product management to carefully design experience and across all software teams to successfully enable your team to deliver. You will support the team in developing technical designs, architecture, and operational excellence needs. You will ensure that the engineering team adheres to best practices and standards for software development.
On the people management side, you will manage and mentor a team of cross-skilled engineers across backend, AI, iOS and Android and provide regular performance feedback, and ensure professional development and growth. You will work to foster a culture of innovation, teamwork, psychological safety, and continuous learning. You are responsible for promoting a positive work environment where all team members feel valued, supported, and empowered to do their best work.
RESPONSIBILITIES:
- Guiding and managing a team of cross-skilled engineers responsible for developing features ranging from AI features across internal and external use cases
- Collaborating with cross-functional teams to ensure the successful delivery of these features.
- Managing third-party vendor, both technology and relationship
- Defining technical strategy, architecture, and design for product features
- Ensuring the engineering team adheres to best practices, standards, and processes for software development, testing, and deployment
- Driving continuous improvement initiatives to optimize the engineering team's productivity, quality, and efficiency
- Providing mentorship, guidance, and coaching to team members to ensure their professional development and growth
- Fostering a culture of innovation, teamwork, psychological safety, and continuous learning
QUALIFICATIONS:
- Experience building AI products
- Experience as a software developer with experience operating in a management role
- Strong technical skills in Applied AI, software development, testing, and deployment
- Excellent communication, interpersonal, and management skills
- Passion for wearable technology and a desire to work in a fast-paced startup environment
- Experience managing an AI product at scale is a plus
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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FAQs About Software Engineering Manager (AI) Jobs at Whoop
What is the work location for this position at Whoop?
This job at Whoop is located in Boston, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Whoop?
Employer has not shared pay details for this role.
What employment applies to this position at Whoop?
Whoop lists this role as a Full-time position.
What experience level is required for this role at Whoop?
Whoop is looking for a candidate with "Director" experience level.
What benefits are offered by Whoop for this role?
Whoop offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Whoop?
You can apply for this role at Whoop either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.