Spa Assistant Manager

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Training & development

Hand & Stone Massage and Facial Spa in Hackensack, NJ is a newer spa located in the busy Riverfront Plaza with Shoprite. Hand & Stone is a rapidly growing brand that has over 650 locations nationwide.

We are currently seeking an energetic and reliable Spa Assistant Manager with enthusiasm, strong organizational skills and a self-starter to help oversee the day-to-day operations of our Spa. This individual will establish and implement programs to achieve higher levels of service. We are looking for a dynamic leader to motivate staff and provide hands-on leadership of this business. He or she must understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication and cooperation. This position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets and delivering an exceptional level of customer service.

The Spa Assistant Manager works alongside our spa associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies, and handling any customer or staff questions.

The ideal candidate will have a minimum of 1-2 years of sales and customer service experience, preferably with past management experience. This opportunity is a great chance to learn and grow in your career.

The primary Qualifications and Requirements of this role include, but are not limited to:

• A passion for people and sales
• High level of enthusiasm
• Demonstrated ability to coaching/mentoring with discipline while also taking directive from Spa Manager
• Strong organizational/planning and computer skills
• Retail/Sales and customer service experience
• Experience with a booking system is a plus
• Oversee and manage the daily operations of a busy spa
• Ability to promote the health and wellness benefits of both massage therapy and facials
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, reporting and reviews
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of all spa services and product line

What's in it for you?

• $17.00 per Hourly Wage + Commission $$$
• Flexible schedules
• Night and weekend availability a MUST
• Professional and safe work environment
• Employee discounts
• Contests with Bonus Structure

Ability for growth within the company