Spa Concierge/Spa Front Desk Associate/Guest Services
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Overview
Job Description
1,500 Sign-On Bonus | Spa Concierge / Spa Front Desk Associate
Mandara Spa- Waikoloa, Big Island, Hawaii (Luxury Resort Environment)
Starting pay: $19.75/hour, plus a $1,500 sign-on bonus and weekly/monthly bonus potential
Be the welcoming face of an internationally recognized spa brand on Hawaii's beautiful Kohala Coast. As Spa Concierge, you're the first and last impression of every guest's spa visit - greeting guests, managing reservations, and making sure each visit feels seamless and relaxing. If you love working with people and want a career in luxury hospitality, we'd like to meet you.
What You'll Do
- Greet and welcome spa guests with warmth and professionalism
- Manage spa reservations and appointments through the spa booking system
- Answer phones and assist guests with spa services and retail products
- Share information on treatments, promotions, and amenities
- Handle guest check-ins, payments, and retail purchases
- Keep the front desk and reception area clean and welcoming
- Support therapists and the spa team to keep daily operations running smoothly
- Deliver guest service that meets Mandara Spa's exceptional standards
What We're Looking For
- At least 1 year of customer service or hospitality experience
- Comfortable on the phone and with guests in a fast-paced environment
- Strong communication and listening skills
- Professional, friendly demeanor
- Basic computer skills; able to learn booking systems (Book4Time experience a plus)
- Retail or spa experience a plus, not required
- Reliable, dependable, team-oriented
- High school diploma or equivalent
- Authorized to work in the United States
Why Join Mandara Spa
- $1,500 sign-on bonus, plus weekly and monthly bonus potential
- Luxury resort spa setting in Waikoloa, Hawaii
- Part of a globally recognized spa brand
- Hands-on hospitality and wellness industry experience
- Career growth across Mandara Spa locations worldwide
- Supportive team focused on exceptional guest experiences
About Mandara Spa
Mandara Spa began on the spiritual island of Bali, rooted in healing traditions passed down through generations. Today, Mandara Spa operates in luxury destinations worldwide, blending Balinese tradition with European technique. Each location reflects the culture of its destination while holding to the brand's commitment to wellness, relaxation, and genuine hospitality.
Apply today and join a team creating unforgettable spa experiences in one of Hawaii's most beautiful destinations.
Assumption: I couldn't find payout terms for the $1,500 bonus (e.g., paid at 90 days, split into two payments) anywhere in your original text - you'll want to add those, since JazzHR/LinkedIn compliance often expects bonus terms to be specified.
One more thing worth flagging: LinkedIn's own sponsored-job best practices favor front-loading pay and standout perks in the first two lines, since that's often all that shows before "see more" - the version above does that, but worth confirming against your JazzHR posting preview before publishing.
Want this as a Word doc, or should I make further edits (tone, length, SEO keywords for search)?
copy and paste for Jazz HR
Thought process
Here's the plain-text version, ready to paste directly into JazzHR's job description field:
Spa Concierge / Spa Front Desk Associate - $1,500 Sign-On Bonus
Mandara Spa- Waikoloa, Big Island, Hawaii (Luxury Resort Environment)
Starting pay: $19.75/hour, plus a $1,500 sign-on bonus and weekly/monthly bonus potential
Be the welcoming face of an internationally recognized spa brand on Hawaii's beautiful Kohala Coast. As Spa Concierge, you're the first and last impression of every guest's spa visit - greeting guests, managing reservations, and making sure each visit feels seamless and relaxing. If you love working with people and want a career in luxury hospitality, we'd like to meet you.
What You'll Do
- Greet and welcome spa guests with warmth and professionalism
- Manage spa reservations and appointments through the spa booking system
- Answer phones and assist guests with spa services and retail products
- Share information on treatments, promotions, and amenities
- Handle guest check-ins, payments, and retail purchases
- Keep the front desk and reception area clean and welcoming
- Support therapists and the spa team to keep daily operations running smoothly
- Deliver guest service that meets Mandara Spa's exceptional standards
What We're Looking For
- At least 1 year of customer service or hospitality experience
- Comfortable on the phone and with guests in a fast-paced environment
- Strong communication and listening skills
- Professional, friendly demeanor
- Basic computer skills; able to learn booking systems (Book4Time experience a plus)
- Retail or spa experience a plus, not required
- Reliable, dependable, team-oriented
- High school diploma or equivalent
- Authorized to work in the United States
Why Join Mandara Spa
- $1,500 sign-on bonus, plus weekly and monthly bonus potential
- Luxury resort spa setting in Waikoloa, Hawaii
- Part of a globally recognized spa brand
- Hands-on hospitality and wellness industry experience
- Career growth across Mandara Spa locations worldwide
- Supportive team focused on exceptional guest experiences
About Mandara Spa
Mandara Spa began on the spiritual island of Bali, rooted in healing traditions passed down through generations. Today, Mandara Spa operates in luxury destinations worldwide, blending Balinese tradition with European technique. Each location reflects the culture of its destination while holding to the brand's commitment to wellness, relaxation, and genuine hospitality.
Apply today and join a team creating unforgettable spa experiences in one of Hawaii's most beautiful destinations.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
