Spa Concierge with Marketing and Retail Experience
MukwonagoMukwonago, Wisconsin
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Paid Vacation
Career Development
Job Description
Benefits:
- 401(k) matching
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
Spa Concierge – Woodhouse Spa Mukwonago
Woodhouse Spa in Mukwonago is seeking a warm, professional, and motivated Spa Concierge to join our team. As the first and last point of contact for our guests, you’ll play a vital role in creating a welcoming, luxury experience from start to finish.
About the Role: The Spa Concierge is responsible for delivering exceptional guest service, supporting spa operations, and contributing to the success of our retail and marketing efforts. This position is perfect for someone with a passion for hospitality, sales, and wellness.
Key Responsibilities:
- Greet and assist guests with a gracious, professional demeanor
- Schedule and confirm spa appointments
- Educate guests on spa services, enhancements, and retail products
- Drive retail sales through product knowledge and personalized recommendations
- Assist with spa marketing initiatives, promotions, and community outreach
- Maintain a polished, organized front desk and retail area
- Provide support to the spa management team and therapists to ensure seamless operations
Qualifications:
- Prior experience in hospitality, retail and marketing (spa/wellness experience a plus)
- Strong communication and customer service skills
- Sales-driven with an understanding of retail strategies
- Highly organized with attention to detail
- Tech-savvy and comfortable learning scheduling/point-of-sale systems
- Flexible availability, including evenings and weekends
Benefits:
- 401(k) plan
- Health insurance
- Paid time off (PTO)
- Employee discounts on services and retail products
- Opportunities for professional growth within a national brand
Why Join Woodhouse?
- Work in a beautiful, luxury spa environment
- Be part of a supportive, professional team
- Help create memorable, positive experiences for every guest
Compensation: $15.00 - $18.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
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FAQs About Spa Concierge with Marketing and Retail Experience Jobs at Mukwonago
What is the work location for this position at Mukwonago?
This job at Mukwonago is located in Mukwonago, Wisconsin, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Mukwonago?
Candidates can expect pay range between $15–$18 for this role.
What employment applies to this position at Mukwonago?
Mukwonago lists this role as a Full-time position.
What experience level is required for this role at Mukwonago?
Mukwonago is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Mukwonago for this role?
Mukwonago offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Mukwonago?
You can apply for this role at Mukwonago either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.