Spa Customer Service
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Overview
Schedule
Alternate-schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$15+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Responsive recruiter
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Free food & snacks
Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our [location name] location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you!We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us?
What Makes You a Great Fit
- Warm, approachable, and genuinely enjoy connecting with people.
- Calm under pressure and solution-focused when challenges arise.
- Attentive to details that enhance the guest experience.
- Motivated to meet goals and go the extra mile for guests and teammates.
- Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends.
- Reliable and flexible, with dependable transportation to travel between locations if needed.
- Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
- Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.
How You Will Make a Difference
- Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
- Confidently guide guests within the treatment space, ensuring they feel fully prepared and comfortable prior to their session.
- Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
- Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
- Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
- Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
- Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
- Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.
Why You Will Love Working at Heights Wellness Retreat
- Competitive Pay & Steady Growth
- We offer competitive starting pay and guaranteed annual raises — because we believe your hard work deserves consistent recognition.’
- Comprehensive Health & Wellness Benefits
- Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
- Paid Time Off
- Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs.
- Wellness Perks
- Enjoy free monthly services, along with generous team member discounts – we prioritize your well-being just as much as our guests.
- A Supportive, People-First Culture
- Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do.
At Heights Wellness Retreat, our mission is to elevate the lives of our guests — and that starts with an outstanding team. Join us and help create memorable, meaningful experiences every day!
Compensation: $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Spa Customer Service Jobs at San Antonio
What is the work location for this position at San Antonio?
This job at San Antonio is located in San Antonio, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at San Antonio?
Candidates can expect a pay range of $15 (per hour).
What employment applies to this position at San Antonio?
San Antonio lists this position under the following employment categories:
- Alternate-schedule
- Flexible-schedule
- Full-time
What experience level is required for this role at San Antonio?
San Antonio is looking for a candidate with "Senior-level" experience level.
What benefits are offered by San Antonio for this role?
San Antonio offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at San Antonio?
You can apply for this role at San Antonio either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.