Spa Front Desk Sales Associate

The NOW BuckheadAtlanta, Georgia

$15 - $17 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$15-$17/hour

Benefits

Dental Insurance

Paid Vacation

Career Development

Job Description

Benefits:

401(k)
Dental insurance
Free uniforms
Paid time off
Training & development

Schedule / Expected Work Hours:

Ability to work flexible hours, including evenings, weekends, holidays

Job Summary

The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.

Responsibilities

Provide top-level service for guests and team members.
Warmly greet and check in guests.
Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
Accurately and effectively book, edit, and cancel massage appointments.
Open/close the boutique each day according to standard operating procedures.
Resolve guest issues.
Ensure guest areas are maintained to standard.
Maintain a positive attitude and contribute toward a healthy & happy workplace.
Collaborate with the leadership team to ensure best practices and foster innovation.

Qualifications

Sales and service-related experience preferred.
Ability to be efficient and detail-oriented in a fast-paced environment.
Must have enthusiasm and possess excellent guest service skills.
Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
Enjoy working with people and possess a friendly and outgoing personality.
Possesses problem-solving and troubleshooting skills.
Must be a team player.

Company Overview

The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

Company Purpose/Mission

Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.

We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.

Company Values

Brand Truths

LIVE IN THE NOW

Be Present. Take time to recharge and reconnect within.

KINDNESS IS MAGIC

Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.

CARE FOR THOSE WHO CARE FOR OTHERS

Foster an environment where team members feel valued, recognized, and rewarded.

AUTHENTICITY ALWAYS

Open and transparent communication with our inner circle and guests.

Compensation: $15.00 - $17.00 per hour

The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

^{This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.}

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FAQs About Spa Front Desk Sales Associate Jobs at The NOW Buckhead

What is the work location for this position at The NOW Buckhead?

This job at The NOW Buckhead is located in Atlanta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The NOW Buckhead?

Candidates can expect a pay range of $15–$17 per hour for this role.

What employment applies to this position at The NOW Buckhead?

The NOW Buckhead lists this role as a Full-time position.

What experience level is required for this role at The NOW Buckhead?

The NOW Buckhead is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at The NOW Buckhead?

You can apply for this role at The NOW Buckhead either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.