Spa Guest Services

Inns of AuroraAurora, NY

$18 - $20 / hour

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Overview

Schedule

Alternate-schedule

Full-time

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$18-$20/hour

Benefits

Health Insurance

Dental Insurance

Paid Vacation

Job Description

$18.00-$20.00 per hour with growth opportunities. Must have the ability to work weekends and evenings.

INNS OF AURORA, LLC CORE VALUES:

While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook:

Courage

Initiative

Dependability

Flexibility

Integrity

Judgment

Respect for others

The essence of the role of our Guest Services team is to provide excellent, caring customer service to every client at the Spa. Duties include checking guests in and out, describing and recommending treatments, giving tours of the Spa facility, maintaining and stocking the guest-facing areas of the Spa, and offering genuine care to every guest. Both full and part time positions are available.

Requirements

Proficiency in Microsoft Office programs

Excellent organizational, written, and communication skills

Excellent interpersonal skills and professional demeanor

Detail-oriented

Ability to multitask, prioritize, and follow direction

Ability to maintain a professional appearance

Ability to provide accurate and thorough information on the spa's services, packages, promotions, and amenities.

May assist with other duties as assigned such as running daily reports

Communicate effectively with guests and other departments.

Must be able to work in a fast-paced environment

Preferences

Proficiency in spa booking software
Knowledge of spa industry treatments
Experience working in the spa industry
Experience working in retail sales and merchandising

Special Requirements

Ability to lift 25 pounds
Ability to move quickly through 15,000 square-foot space, including up and down stairs

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

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FAQs About Spa Guest Services Jobs at Inns of Aurora

What is the work location for this position at Inns of Aurora?

This job at Inns of Aurora is located in Aurora, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Inns of Aurora?

Candidates can expect a pay range of $18–$20 per hour for this role.

What employment applies to this position at Inns of Aurora?

Inns of Aurora lists this position under the following employment categories:

Alternate-schedule
Full-time
Part-time

What experience level is required for this role at Inns of Aurora?

Inns of Aurora is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Inns of Aurora for this role?

Inns of Aurora offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Inns of Aurora?

You can apply for this role at Inns of Aurora either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.