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Spa Sales and Guest Service Associate

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Overview

Schedule
Full-time
Part-time
Career level
Senior-level
Benefits
Paid Vacation
Career Development
Health & Wellness Programs

Job Description

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Paid time off
  • Training & development
  • Wellness resources
Welcome, Empower, Connect!
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. 
By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month. 
What sets Hand & Stone Apart:
  • Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities. 
  • Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment. 
  • Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles. 
  •  Family Focused – Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience.  Enjoy a 10% weekly KinderCare discount for childcare, flexible schedules with a focus on high volume shifts, and discounts on insurance, travel, personal care, and more through the Perks at Work.
  • 401K Matching Program match up to 4% *after 12months of employment
Our Spa Associates: 
  • Meet membership sales goals. 
  • Have a detailed knowledge of the menu of services  
  • Provide excellent customer service to members and guests, while building lasting connections. 
  • Effectively communicate sales, promotions, and service options with clients 
  • Uphold spa cleanliness standards 
  • Answer phones, schedule appointments, and file documents 
  • Perform various other duties as assigned 
Compensation: $15.00 - $18.00 per hour

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.  Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Spa Sales and Guest Service Associate Jobs at Hand & Stone

What is the work location for this position at Hand & Stone?
This job at Hand & Stone is located in Brandywine, Maryland, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hand & Stone?
Candidates can expect pay range between $15–$18 for this role.
What employment applies to this position at Hand & Stone?
Hand & Stone lists this position under the following employment categories:
  • Full-time
  • Part-time
What experience level is required for this role at Hand & Stone?
Hand & Stone is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Hand & Stone for this role?
Hand & Stone offers following benefits: Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Hand & Stone?
You can apply for this role at Hand & Stone either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.