Spa Sales Associate
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Overview
Job Description
- Meet membership sales goals
- Communicate sales promotions and service options with clients
- Schedule/Confirm appointments and balance the daily appointment book
- Greet and check-in/out clients before/after their appointment
- Learn about our products and services for effective, clear communication
- Execute the daily operational tasks, day-to-day goals, and priorities assigned by management
- Uphold store cleanliness standards in the entire spa
- Communicate the continually changing schedule and operational needs with coworkers
- Communicate with both massage therapists and estheticians to maximize the appointment book
- Computer data entry
- Retail sales experience with proven results; membership sales is a plus
- Capability to work flexible hours including nights, weekends, and some holidays
- Excellent verbal and written communication skills
- A fast learner with a positive attitude; remain calm in a fast pace environment
- At ease and very comfortable with positively and cheerfully communicating and interacting with clients on a daily basis
- Computer proficiency; knowledge of retail/appointment booking computer [Point of Sale (POS)] systems is a plus
- A strong and motivated team player with an ability to work independently under minimal supervision
- Exceptional with organizing and prioritizing; attention to detail and multi-tasking
- Critical thinking skills, including customer conflict resolution
- Have reliable transportation to/from work
- 2+ years in customer service & retail sales
- Experience using a POS system.
- Most importantly, this position entails selling memberships and educating clients on enhanced services and promoting and selling gift cards to our clients.
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Spa Sales Associate Jobs at Hilliard
- Alternate-schedule
- Full-time
- Part-time