Spare Parts Analyst

Ruhrpumpen, Inc.Tulsa, OK

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

Spare Parts Field AnalystPosition Identification

Position Title: Spare Parts Field Analyst
Area: Aftermarket Parts
Department: Aftermarket

Role PurposeThe Spare Parts Field Analyst is responsible for maximizing customer uptime and satisfaction by managing end‑to‑end spare parts order fulfillment and pricing processes utilizing modern digital/automation techniques for efficient B2B business, This role partners closely with customers, suppliers, distributors, sales, marketing, and internal parts teams to ensure accurate spare parts lists, competitive pricing, and reliable inventory availability. Support and manage QR (Quick Response) tag deployment for real time business evolution.The analyst proactively reviews installations, parts lists, and historical data to anticipate customer needs, recover lost opportunities, and minimize operational and inventory costs while supporting strategic aftermarket goals and digitally/automate data for efficiency.Key ResponsibilitiesCustomer & Stakeholder Collaboration

Collaborate with customers to develop, review, and validate complete and accurate spare parts lists based on equipment and pump requirements. Embrace real time digital/analytical tools with an eye on Artificial Intelligence (A.I.) enhancement.
Schedule and conduct customer meetings to proactively identify needs, resolve issues, and deliver exceptional aftermarket support to achieve market growth targets.
Serve as a primary point of contact for incoming customer inquiries related to parts pricing, availability, and lead times. Support all levels of the value proposition from sales to customer satisfaction post-delivery.

Pricing & Parts Management

Develop, process, and maintain customer price lists in collaboration with third‑party vendors and internal stakeholders to meet profitability targets.
Regularly review spare parts lists and pricing to ensure competitiveness and alignment with market and customer requirements and digitize/automate for future deployment.
Provide Marketing and Sales with comprehensive installation and spare parts lists by customer/stake holder to support growth and retention initiatives.

Inventory & Supplier Coordination

Work with suppliers and internal teams to manage inventory capacity constraints and order fulfillment challenges and drive “root cause” improvement.
Drive timely resolution of parts availability issues with a strong sense of urgency and accountability 24/7/365.
Support cost optimization efforts while maintaining high levels of service and up time for customers.

Reporting & Documentation

Create, maintain and digitize documentation that supports departmental objectives, KPIs, and performance metrics.
Ensure accuracy, consistency and digital profile of parts descriptions, pricing, and customer data across systems and reports.

QualificationsEducation

High School Diploma or GED required. Experience

Minimum 5 years of experience in rotating equipment environments (preferred).
At least 2 years of experience using MS Office tools.
Experience with BAAN or similar ERP systems is a plus.

Technical Knowledge

Knowledge of rotating equipment spare parts, including different types of seals and bearings and digitized B2B business methods.
Understanding of parts configurations, installation requirements, and aftermarket support practices.

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FAQs About Spare Parts Analyst Jobs at Ruhrpumpen, Inc.

What is the work location for this position at Ruhrpumpen, Inc.?

This job at Ruhrpumpen, Inc. is located in Tulsa, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ruhrpumpen, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Ruhrpumpen, Inc.?

Ruhrpumpen, Inc. lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Ruhrpumpen, Inc.?

Ruhrpumpen, Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Ruhrpumpen, Inc.?

You can apply for this role at Ruhrpumpen, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.