Speaker Management Coordinator

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Speaker Management Coordinator will coordinate all life cycles of the contracting process which includes but is not limited to, reviewing requests for accuracy, drafting and executing contracts, ensuring compliance with company policies and legal requirements.

What You'll Do

• Database & Data Management
• Manage speaker data within VDE's proprietary events management platform, ensuring accuracy and confidentiality for customer accounts
• Generate and analyze daily speaker reports to track tasks and update information efficiently
• Stakeholder & Speaker Communication
• Serve as a primary point of contact, providing daily updates to customer teams and relevant stakeholders
• Communicate directly with speakers regarding their contract status and facilitate the collection of any outstanding information
• Provide status updates and manage follow-ups with internal account stakeholders for missing speaker details
• Contract Management & Compliance
• HCP Consulting Contracting experience is a benefit
• Oversee the speaker nomination and contracting process, including generation, redlining, and amendments
• Interpret and execute legal contracts accurately on behalf of stakeholders
• Strictly adhere to performance metrics, Standard Operating Procedures (SOPs), and compliance guidelines specific to each customer
• Maintain current knowledge of relevant regulations (e.g., OIG, PhRMA Code)
• Ensure adherence to all company policies, including confidentiality, sensitive communication, and intellectual property
• Operational Excellence
• Effectively manage a high volume of tasks while maintaining prompt responses to emails and chats
• Organize and maintain customer email inboxes to ensure timely and appropriate communication

Requirements

• Strong organizational skills with great attention to detail
• Capability to switch tasks often, and multiple customers simultaneously
• Strong interpersonal, verbal, and written skills both internally and externally, with the ability to effectively engage with the customer
• Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met
• Familiar with health sciences and regulated environments a benefit
• Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment
• Strong working knowledge of Gmail and Microsoft Office Product Suite, with the skill to work primarily in Microsoft Excel, Smart Sheets, and SignNow
• Positive attitude at all times and the ability to work with a team and maintain a "Whatever it Takes" attitude
• Ability to boost team morale
• Ability to take constructive feedback and adjust in order to progress forward
• Ability to take on additional ad hoc tasks as needed to support the team without complaint
• Ability to work flexible schedules and/or extended hours to meet clients' business needs
• Ability to maintain productivity while performing repetitive contracting tasks every day
• Basic Math and Spelling proficiency
• Ability to work and thrive in a team atmosphere

Nice to Have

• High School diploma or GED required. A college degree preferred or equivalent experience
• Experience working at a pharmaceutical/biotech or third-party agency a plus
• Great for individuals with a Sales, Hospitality, or Customer Service background
• Must be a go-getter and very personable while having patience with the process
• Possess strong analytical and problem-solving skills

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $22 - $28/hour
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

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What sets us apart

• Public Benefit Corporation
• Veeva Giving
• Corporate Citizenship
• Employees are Shareholders
• Non-Competes

Public Benefit Corporation

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Veeva Giving

At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Corporate Citizenship

Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

Read More →

Employees are Shareholders

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.

Non-Competes

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

Read More →

News and recognition

Veeva in Top 100 Most Reliable Companies

Fastest-Growing Company for 5 Years, Future 50 for 2 Years

New York's Noncompete Bill Is A 'Big Domino To Fall'-And The Broadest Ban Yet-In A Growing Movement Against Them

Veeva's Peter Gassner Combine's Today's Execution with Tomorrow's Vision

Grow, contribute and be recognized

"Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."

• Jacob Marcus

VP, Engineering

"I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."

• Shilpa Chandermohan

Software Engineer

"As a software engineer at Veeva, I'm proud to be doing meaningful work building clinical trial software that will benefit so many people."

• Durward Denham

Software Engineer

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