Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Job Description
JobID: 82309
Category: Client Service Management
JobSchedule: Full time
Posted Date: 2026-10-20T16:26:46+00:00
JobShift: Day
Base Salary Min: 52000
We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Atlanta, GA.
In this role, you'll make an impact in the following ways:
- Provide day-to-day client support to resolve transaction and process-related issues, with guidance as needed.
- Maintain strong client relationships by researching and resolving inquiries efficiently and professionally.
- Respond to client questions by phone, email, and other channels regarding BNY products, services, and procedures.
- Support issue resolution by researching operational or client matters, routing items to the appropriate team when needed, and providing status updates on open issues and closures.
To be successful in this role, we're seeking the following:
- Bachelor's degree or equivalent combination of education and experience in a related field.
- 0-2 years of experience in an operational area and/or client services.
- Strong client service orientation with excellent communication and interpersonal skills.
- Proven ability to collaborate effectively with cross-functional teams.
- Detail-oriented with strong organizational and problem-solving skills.
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FAQs About Specialist, Client Service Management Jobs at The Bank of New York Mellon
What is the work location for this position at The Bank of New York Mellon?
This job at The Bank of New York Mellon is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Bank of New York Mellon?
Employer has not shared pay details for this role.
What employment applies to this position at The Bank of New York Mellon?
The Bank of New York Mellon lists this role as a Full-time position.
What experience level is required for this role at The Bank of New York Mellon?
The Bank of New York Mellon is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at The Bank of New York Mellon?
You can apply for this role at The Bank of New York Mellon either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.