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Specialty Pharmacy Liaison

Shields Health SolutionsWorcester, MA

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Specialty Pharmacy Liaison (Pharmacy Technician)

Onsite | Monday–Friday | Outpatient Clinic Setting

Are you kind, collaborative, and driven to make a difference in patients’ lives? You’re in the right place.

At Shields Health Solutions, we’re redefining specialty pharmacy care—and we’re growing fast. We’re looking for passionate, intellectually curious Pharmacy Technicians / Patient Liaisons who thrive in a team-oriented, patient-first environment.

Join a diverse, inclusive workplace where your ideas are valued, collaboration is encouraged, and meaningful patient impact happens every day.

Why Join Shields?

We offer a highly competitive compensation and benefits package designed to support your career and well-being:

  • Competitive salary + bonus incentives
  • Monday–Friday schedule (no weekends)
  • 4 weeks PTO + 10 paid holidays
  • 401(k) with company match
  • Day 1 health, dental, and vision insurance
  • Career growth in a rapidly expanding healthcare organization

Your Impact: Specialty Pharmacy Liaison Role

As a Specialty Pharmacy Liaison, you will serve as the primary point of contact for patients, guiding them through their therapy journey and ensuring a seamless pharmacy experience.

Key Responsibilities:

  • Deliver high-touch patient support, managing each patient’s journey from onboarding through refills
  • Coordinate timely medication delivery and manage refill schedules
  • Proactively address insurance, prior authorization, and copay challenges
  • Monitor and promote medication adherence
  • Collaborate closely with clinical pharmacists, providers, and clinic staff to resolve issues quickly
  • Act as a trusted resource and advocate for patients navigating complex therapies

What We’re Looking For

Required Qualifications

  • Active Pharmacy Technician registration in the State of employment
  • 2–5 years of Pharmacy Technician experience
  • High School Diploma or GED

Preferred Qualifications

  • CPhT certification (highly valued)
  • 5–8 years of pharmacy technician experience

Core Skills

  • Strong interpersonal and communication skills
  • Ability to work independently and exercise sound judgment
  • Excellent organizational and administrative capabilities
  • Proficiency in Microsoft Office (Excel, Word) and ability to quickly learn new systems
  • Detail-oriented with the ability to analyze and extract key information efficiently

Join Us

If you’re looking for a meaningful career where you can support patients, collaborate with top healthcare professionals, and grow with an innovative organization, we’d love to meet you.

Apply today and be part of something bigger at Shields.

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50,000 and $65,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Specialty Pharmacy Liaison Jobs at Shields Health Solutions

What is the work location for this position at Shields Health Solutions?
This job at Shields Health Solutions is located in Worcester, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Shields Health Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at Shields Health Solutions?
Shields Health Solutions lists this role as a Full-time position.
What experience level is required for this role at Shields Health Solutions?
Shields Health Solutions is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Shields Health Solutions for this role?
Shields Health Solutions offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Shields Health Solutions?
You can apply for this role at Shields Health Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.