Specialty Program Manager

Pay Range:

Pay Range:$36.46 - $51.29

Provides comprehensive family medicine services within the scope of training and experience to people of all ages and genders.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

• Responsible for directing the overall functions of Pain Management Services.

• Coordinates integration of service lines evaluating and treating chronic and acute pain.

• Collaborate with primary care and specialty clinics, behavioral health department, and pharmacy regarding pain management initiatives and strategies.

• Coordinate and supervise operations of integrated pain program including budget, utilization, and optimization.

• Maintain performance improvement activities associated with the integrated pain program.

• Maintain state, federal, and local regulatory compliance.

• Participates in local and consortium-wide initiatives including pain management and chronic pain committees/teams/task forces.

Other Functions

• Develop, implement, and coordinate a comprehensive and collaborative, consortium-wide program for the management of persistent pain including:

• Champion a consistent approach to and philosophy of persistent pain management throughout the consortium

• Develop and monitor essential data/metrics to gauge program success.

• Remain current on the latest advances and approaches to non-narcotic pain management options.

• Assess cultural and/or other local factors that influence pain and the experience of pain.

• Promote the mission, vision, and values of the organization. Maintain patient confidence and protect SEARHC operations by keeping information confidential. Communicate appropriately to physicians, staff, and administrative team. Manage and maintain a safe and clean working environment by complying with procedures, rules, and regulations. Maintain records pertinent to personnel and operation of the department. Demonstrate the ability to be flexible, organized, and function in stressful situations. Maintain a good working relationship both within the department and with other departments.

• Responsible for the direction of the pain program and staff. Provide education to staff on performance improvement. Ability to plan and organize orientation and in-service training for department staff members and other clinical staff throughout SEARHC and participate in guidance and educational programs. Perform management activities including interviewing, hiring, evaluating, and terminating department staff members.

• Demonstrate knowledge and proficiency in pain neuroscience, multi- and interdisciplinary pain treatment approaches, and non-opioid pain management. Treat patients and families with respect and dignity. Identify and address the needs of both patients and patient's families. Interact professionally in the formation of the plan of care.

• Pursues excellence and professional growth through means such as continuing education, literature review, and peer review of charts. The employee is required to maintain a professional license.

• Other duties as assigned.

Education, Certifications, and Licenses Required

• Bachelor's degree from an accredited program in a healthcare-related field required. A combination of an associate degree from an accredited program in a healthcare-related field and 2 years of relevant experience may be considered in lieu of a bachelor's degree.

• Master's degree from an accredited program in a healthcare-related preferred

• BLS Certification preferred

Experience Required

• Minimum three years of clinical experience, at least one year of which includes management of resources and/or personnel in an interdisciplinary or multi-disciplinary setting.

• Minimum of 1 year in direct patient care.

• Interest in patient care emphasizing non-opioid pain management.

Knowledge of

• Pain neuroscience, interdisciplinary pain treatment approaches, and non-opioid pain management.

• Billing practices, compliance issues, budgeting, and resource management.

• Cultural and population-based considerations that impact patient care.

• Standards of care, HIPAA, health care risk management principles, medical ethics, and medical malpractice principles

Skills in

• Effective communication skills and ability to interact with staff and patients.

• Oral, written, and interpersonal communication.

• Strong organizational and interpersonal skills.

• Use of electronic medical record system(s).

Ability to

• Promote teamwork and collaborate with other health professionals.

• Resolve conflict.

• Efficiently utilize electronic medical records and other clinically required technology.

• Adjust patient management practices to maximize productivity and quality of care.

• Work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.

• Provide staff education and guidance in areas of pain science and pain management.

• Efficiently analyze complex situations and solve problems.

• Effectively implement clinical program strategies.

Other Qualifications:

• Experience in documenting in electronic health records

Required Certifications:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!