Sr. Business Consultant – Content Supply Chain/GenStudio (CSC)
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Overview
Job Description
Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
The CSC Business Consultant is responsible for leading customers through business transformation as they adopt Adobe’s content workflow management solutions. They actas the strategic partner to the customer–defining organizational taxonomy and metadata, configuring metadataflows, translatingbusiness goals intotechnicalworkflows,andhelping todefinetheoperating modelsto align with technical execution.This role will also partner withvarious business functionsto ensureorganizational readinessfor platform adoption. The Business Consultant focuses on the people and process side of transformation – business requirements, governance, guiding transitions, enablement – not on writing code or configuring systems. As a result of the Sr. Business Consultant's work, the customer willbenefitfrom a clearly defined future-state operating model, with workflows that are well documented, adopted, and linked to measurable business outcomes. Throughout the engagement,the Sr. Business Consultant will ensureparticipants are guided confidently through each phase, while risks and roadblocks are proactivelyidentifiedand communicated.
WhatYou’llDo
Customer Strategy & Process Build
Lead discovery workshops to understand current-state content creation, planning, production, and delivery processes
Bring industry knowledge andCSCexperienceto provide a prescriptive approach to achieve customer goalsbyusingAdobe’s solutions
Partner in definingfuture‑state workflows thatoptimizevalue acrossthe Adobe stack of technologies (Workfront,Assets, andall otherconnected CSC technologies)
Translate customer goals into actionable business requirements and acceptance criteria
Partner with the Technical Consultant to ensure business requirements are implemented accurately
Organizational Mentorship & Governance
Supportchange readiness including team member mapping, communication planning, and adoption strategy
Provide input togovernancemodels, intake processes, roles & responsibilities, and approval paths
Build and deliver customer enablement materials (playbooks, SOPs, process documentation)
Content Strategy
Define and configures metadata flows across the content delivery process
Define organizational Metadata & Taxonomyin accordance withAdobe’s relevant vertical best-in-class taxonomy
Focus on Asset Management Use Cases with AEM and the related interactions with Workfront
Promote successful Asset Lifecycle & System Governance
Program Execution
Manageand inform theprojectdelivery roadmap,scope, risks, and decisions in partnership with Project Managementand Engagement Leads
Facilitate executive readouts,showcasingprogress, value, and adoption
Work with customer to capture benchmark data and define critical metrics to be used to measure program success
Track quantifiable business results and ensure customer value realization
Definecapabilities and value/adoption backlog aligned to avalue and adoption roadmap…
What You Will Need
7+ years inbusinessconsulting, business analysis, or marketing operations roles.
Deep knowledge of modern marketing technology product stackwith concentration in relevant Adobe products (Adobe Experience Manager, Workfront, and Fusion)
Deep understanding of marketing workflows and/or content production lifecycles
Ability to translate ambiguous requirements into structured workflows
Exceptional facilitation, presentation, and executive communication skills
Comfortable navigating change, resistance, and participant alignment
Willingness to travel up to 50%
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailaccommodations@adobe.com or call (408) 536-3015.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.