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Sr. Specialist Talent Acquisition Technology & Operations

ADT Security Services, IncBoca Raton, FL

Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development

Job Description

JobID: 3022431

Category:

JobSchedule: Full time

Posted Date: 2026-10-20T19:57:17+00:00

JobShift:

:

Summary:

The Senior Specialist, Talent Acquisition Technology & Operations supports AI-enabled solutions and day-to-day operations across the Talent Acquisition technology ecosystem. Guided by ADT's BLUE cultural values, the role boldly shapes the future by applying analytical expertise, technology knowledge, and sound judgment to improve AI performance, support launches, resolve issues, and ensure reliable experiences for recruiters, candidates, and hiring leaders.

Operating with a high degree of independence, the Senior Specialist supports AI agents and automation, technology launches, troubleshooting and break-fix, and workflow ownership. The role partners with Talent Acquisition, TA Technology, HR Technology, IT, vendors, and governance teams to unite and win together by solving problems, maintaining strong operational controls, and continuously improving technology performance.

Duties and Responsibilities:

  • Monitor AI agents, automation, and emerging technology for performance, reliability, adoption, and quality; evaluate AI outputs for accuracy, consistency, and alignment with approved requirements and guardrails.

  • Investigate AI and technology issues, perform root-cause analysis, and coordinate break-fix and enhancements with technical teams and vendors.

  • Support AI and technology launches from testing through post-launch stabilization, including requirements validation, readiness, and issue tracking.

  • Analyze performance data, user feedback, and recurring issues to recommend improvements; report on adoption, utilization, quality, risk, and value to TA Technology leadership.

  • Partner with Talent Acquisition stakeholders and technical teams to translate business needs into clear requirements and connect workflows across tools to close gaps.

  • Support responsible AI with governance, privacy, security, and compliance teams through validation, monitoring, escalation, and documentation of requirements, test evidence, changes, known issues, and controls.

  • Manage projects from planning through implementation, coordinating stakeholders, timelines, dependencies, and risks to deliver on time.

Minimum Qualifications:

  • Bachelor's degree or equivalent education and experience.

  • 5+ years in HR or Talent Acquisition Technology, HR Operations, business systems, automation, analytics, or a related field.

  • Proven experience supporting, testing, troubleshooting, or optimizing technology and translating business needs into clear requirements and recommendations.

  • Experience with technology operations support, UAT, workflow management, or vendor administration.

  • Strong analytical, organizational, problem-solving, and communication skills; able to manage multiple priorities independently.

Preferred Qualifications:

  • HR or Talent Acquisition experience with AI, automation, conversational AI, or AI agents, and with TA technologies such as ATS, CRM, assessment, scheduling, and sourcing tools.

  • Experience with technology launches, production support, break-fix, UAT, and continuous improvement, administration, and automation.

  • Experience with vendor invoicing and contracts; knowledge of responsible AI, privacy, security, and compliance.

Knowledge, Skills, and Abilities:

  • Analytical Thinking & Innovation (BOLD): Applies curiosity, critical thinking, and root-cause analysis to evaluate technology performance and AI-generated content for accuracy and quality, spot patterns and risks, and recommend improvements.

  • Decision-Making & Accountability (LEAD): Owns operational and analytical work, exercises sound judgment, balances planned AI initiatives with time-sensitive operations, and escalates risks with clear recommendations.

  • Collaboration & Influence (UNITE): Communicates clearly and builds trusted partnerships across business, technical, vendor, and governance teams, translating needs and feedback into clear requirements to achieve shared outcomes.

  • Growth Mindset & Continuous Improvement (ELEVATE): Embraces change, feedback, and emerging technology to continuously improve AI solutions, workflows, and operations.

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FAQs About Sr. Specialist Talent Acquisition Technology & Operations Jobs at ADT Security Services, Inc

What is the work location for this position at ADT Security Services, Inc?
This job at ADT Security Services, Inc is located in Boca Raton, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ADT Security Services, Inc?
Employer has not shared pay details for this role.
What employment applies to this position at ADT Security Services, Inc?
ADT Security Services, Inc lists this role as a Full-time position.
What experience level is required for this role at ADT Security Services, Inc?
ADT Security Services, Inc is looking for a candidate with "Senior-level" experience level.
What benefits are offered by ADT Security Services, Inc for this role?
ADT Security Services, Inc offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at ADT Security Services, Inc?
You can apply for this role at ADT Security Services, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.