Sr. Data Scientist

Who We Are:

Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

A Sr. Data Scientist serves as a technical authority and strategic leader within the Data Science team, driving the highest-impact data science initiatives across Bandwidth. They own and lead complex, ambiguous end-to-end data science projects, from opportunity identification and problem framing through model deployment and business adoption, ensuring measurable impact on revenue, efficiency, and competitive differentiation. They act as a force multiplier by setting technical standards, shaping data science strategy, and elevating the capabilities of the broader team through mentorship, code review, and thought leadership. They also partner with senior executives, product leadership, and cross-functional teams to embed data-driven decision-making into Bandwidth's core business processes and long-term strategy.

What You'll Do:

• Drive end-to-end ownership of high-complexity, high-visibility data science projects, independently navigating ambiguity from problem definition through production deployment and business impact measurement.
• Architect and implement advanced machine learning systems, including supervised and unsupervised learning, deep learning, ensemble methods, and large-scale optimization, applying rigorous evaluation to ensure production-grade reliability and performance.
• Define and champion best practices for model development, validation, deployment, and monitoring; establish technical standards that elevate quality and consistency across the team.
• Translate ambiguous, strategic business challenges into well-scoped data science problems; lead discovery processes with senior stakeholders to align on objectives, constraints, and success criteria.
• Deliver executive-level data-driven narratives that communicate the strategic value of data science, influencing senior leadership and cross-functional decision-makers to drive resource allocation and organizational alignment.
• Serve as a technical lead and primary mentor for intermediate and junior data scientists, conducting code reviews, establishing growth plans, and fostering a high-performance team culture.
• Proactively identify emerging opportunities to apply new techniques, including cutting-edge research, novel architectures, and industry-leading tools to advance Bandwidth's competitive position.
• Partner with data engineering, software development, and platform teams to design scalable data and AI infrastructure that enables reliable, high-throughput machine learning workflows at enterprise scale.
• Oversee model performance, data quality, and system health in production environments; lead root-cause analysis and implement robust solutions for drift detection, retraining, and performance degradation.
• Lead the design and implementation of CI/CD pipelines for AI projects, enabling rapid iteration, reproducibility, and safe deployment practices.
• Represent the Data Science function in cross-departmental working groups, product planning sessions, and strategic initiatives requiring deep analytical expertise.

What You Need:

• Education:

• Bachelor's degree in Mathematics, Statistics, Computer Science; graduate degree in Data Science or other quantitative field is preferred.

• Experience:

• 7+ years of directly related data science experience, with a demonstrated record of independently delivering impactful, production-grade ML/AI solutions; or a graduate degree plus 5+ years of equivalent experience.

• Prior experience in a technical lead or informal management capacity is strongly preferred.

• Skills:

• Expert-level proficiency in Python, with deep knowledge of the data science and ML ecosystem including pandas, NumPy, scikit-learn, TensorFlow, PyTorch, and MLflow or equivalent MLOps tooling.

• Advanced mastery of statistical inference, experimental design, and machine learning, including hypothesis testing, causal inference, regression, classification, clustering, deep learning architectures, and model evaluation at scale.

• Expert knowledge of data structures, SQL, and distributed data processing frameworks (e.g., Spark, BigQuery, Snowflake); strong familiarity with REST APIs and cloud-based ML platforms (AWS, GCP, or Azure).

• Demonstrated ability to independently define, scope, and deliver solutions to ambiguous, high-stakes business problems through data mining, analytics, statistical modeling, and predictive systems.

• Exceptional communication and executive presence; proven ability to convey complex technical concepts and strategic insights to product leadership and non-technical audiences in a compelling, business-focused manner.

• Strong leadership and organizational skills with a track record of mentoring teams, driving cross-functional alignment, and managing multiple high-priority initiatives in a fast-paced environment.

• Proven ability to influence without formal authority, building consensus and driving adoption of ML/AI solutions across diverse stakeholders.

Bonus Points:

• Familiarity with big data technologies such as Kafka, Flink, Hadoop, Spark, or distributed computing frameworks for processing and analyzing large-scale datasets efficiently.
• Experience with MLOps tooling and production ML system design, including feature stores, model registries, and monitoring frameworks.
• Experience in telecommunications, SaaS, or communications technology industries.

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.

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