Sr. ServiceNow Business Analyst/Tester

BCMCFalls Church, VA

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

ServiceNow Requirements/Test Engineer

BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position.

Clearance:Must be U.S. Citizen to be eligible for DoD Secret security clearance.

Core Work Hours: 7am - 4pm (EST) Monday – Friday, except Government Holidays

Primary Responsibilities:

Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases.
Identifies future state system requirements at various levels of abstraction and detail to document future state process flows.
Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/
Manages user story backlogs and prioritizes according to the customer’s needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation.
Supports the Scrum Master on the sprint planning for each sprint release.
Collaborate with solutions Architects to understand the implementation details and scope of the release capability.
Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality.
Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects.
Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely.
Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc.
Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management.
Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities.
Support the production issues and work with the O&M team to ensure production issues are resolved.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field
5+ years of experience as a Test Engineer in an Agile development environment
Have or ability to obtain a Security+ or equivalent Certification
ServiceNow CSA certification required
Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management
Experience with user story development and management in an Agile environment
Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired.
Experience with client-facing roles and ability to build rapport and trust
Strong written and verbal skills
Strong analytical/critical thinking skills

Our Company Overview:Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.BenefitsExtremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

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FAQs About Sr. ServiceNow Business Analyst/Tester Jobs at BCMC

What is the work location for this position at BCMC?

This job at BCMC is located in Falls Church, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at BCMC?

Employer has not shared pay details for this role.

What employment applies to this position at BCMC?

BCMC lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at BCMC?

BCMC is looking for a candidate with "Senior-level" experience level.

Does BCMC allow remote work for this role?

Yes, this position at BCMC supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by BCMC for this role?

BCMC offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at BCMC?

You can apply for this role at BCMC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.