Sr. Manager Human Resources & Safety

^{Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes a commitment that has been part of the company’s DNA since it was founded 80 years ago. Our purpose has always been about much more than making profits. We are committed to good citizenship, ethical business practices, accountability, transparency, protecting the environment, sustainability and supporting our communities. We pride ourselves in caring about each and every one of our employees. We have a long-term outlook and are constantly working to create an environment that inspires people to make positive contributions every day. Bigelow is currently looking for a select, talented individual, that shares our values, to join our growing team.}

SUMMARY

The Senior Manager Human Resources & Safety will report to the Vice President of Human Resources and will be responsible for leading all human resources and safety functions across three manufacturing plants.  The role also leads the safety strategy and program implementation across all functions. This role supports approximately 350 employees and partners closely with plant leadership to drive high performance and people focused culture aligned with the company’s long-standing values.

As a key member of the leadership team, this role champions employee engagement, safety excellence, compliance, and operational effectiveness while upholding the organization’s proud family owned heritage and commitment to employees, customers, product quality and the communities it serves.

JOB DESCRIPTION

Human Resources Leadership

• Serve as the primary HR leader across three manufacturing plants.
• Partner with VP of HR, VP of Manufacturing, Plant Managers and leadership teams to align HR strategies with business objectives.
• Provide guidance on employee relations, performance management, and organizational development.
• Ensure consistent application of HR policies, practices, and employment laws across all locations.
• Lead talent acquisition efforts, including workforce planning, recruiting, and onboarding.
• Drive employee engagement initiatives that reinforce company culture and values.

Employee Relations & Culture

• Act as a trusted advisor to leaders and employees on sensitive and complex HR matters.
• Promote a positive, respectful, and inclusive workplace environment.
• Investigate and resolve employee concerns and workplace issues in a fair and timely manner.
• Support leadership development and coaching across all locations.

Safety Leadership

• Lead and oversee all safety programs across manufacturing plants and the corporate office.
• Ensure compliance with OSHA and other regulatory requirements.
• Partner with site HR and plant leadership to foster a proactive safety culture focused on prevention and continuous improvement.
• Analyze safety metrics and drive initiatives to reduce incidents and improve workplace safety.
• Coordinate safety training programs and ensure consistent implementation across all sites.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws and regulations across multiple states.
• Maintain and update HR and safety policies, procedures, and employee handbook.
• Manage audits, reporting, and documentation related to HR and safety compliance.

Organizational Effectiveness

• Support talent management processes including: performance management, goal setting, reviews, development planning, and succession planning.
• Identify training and development needs and coordinate learning initiatives.
• Drive continuous improvement in HR processes and systems.

Multi-Site Coordination

• Provide leadership and direction to dotted-line HR/Safety Leaders at each plant location.
• Ensure consistency in HR and safety practices while allowing for site-specific needs.
• Travel regularly to plant locations to build relationships and support on-site needs.

SKILLS & COMPETENCIES REQUIRED

• Strong interpersonal, relationship-building, negotiating, and conflict resolution skills.
• Ability to influence and partner with leaders at all levels of the organization.
• High level of integrity, discretion, confidentiality, and professionalism.
• Excellent analytical and problem-solving skills.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Willingness and ability to travel between locations as needed.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Bilingual in Spanish is required.

REPORTING STRUCTURE

• Provide functional leadership and guidance to plant HR & Safety Teams.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 7–10+ years of progressive HR experience, preferably in manufacturing or multi-site environments.
• Strong knowledge of employment law, HR best practices, and safety regulations (OSHA).
• Proven experience in employee relations, talent management, and safety leadership.
• Experience supporting non-union environments required.

• SHRM-CP or SHRM-SCP highly desired.

TRAVEL REQUIREMENTS

• 10-20% (Domestic)

Bigelow Tea is an Equal Opportunity Employer. Bigelow Tea does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.