Sr. Program Coordinator

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Working independently and under the direction of the Director of the Drug Hypersensitivity and Desensitization Program (Dr. Mariana Castells), will be responsible for coordinating referrals and desensitizations at the Brigham and Women's Hospital/Dana-Farber Cancer Institute Desensitization Center. The Program Coordinator will also collect, organize, and analyze patient data in programs including RedCap and assist in compiling and writing outcomes data for publication. Leads and manages quality improvement projects for the desensitization program and assists with other special projects as directed.

Responsibilities also include managing all aspects of Dr. Castells' Drug Desensitization Program duties and responsibilities including scheduling meetings and coordinating conferences. This will require working closely with a diverse range of team members from across various institutions.

Principle Duties and Responsibilities:

Coordinates referrals for desensitization from oncology, cardiology, infectious disease and other specialties utilizing knowledge of HMO's, managed care and other third-party insurers, and troubleshooting insurance issues as appropriate. Follows HIPAA guidelines for management of patient privacy and confidentiality.

Coordinates DFCI and Hale desensitizations and with admissions and nurse manager for the referring specialty.

Data collection, management, and statistical analysis for desensitizations and outcomes with manuscript preparation.

Develops and manages new and existing desensitization clinical studies and trials.

Coordinates the Desensitization Director's calendar and schedule.

Manages and implements quality improvement projects for the Drug Hypersensitivity and Desensitization Center.

Leads planning and communication with BWH, Hale and DFCI to maintain appropriate resources for Drug Hypersensitivity and Desensitization Center.

Performs other administrative duties for the Desensitization Director and assists with special projects as directed.

Plans and leads weekly desensitization meetings.

Coordinates outside requests for desensitization between BWH allergy and DFCI.

Qualifications

Education

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Experience

Program support or program management experience 1-2 years required

Knowledge, Skills and Abilities

• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Basic financial/accounting skills.
• Strong oral and written communication skills.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

60 Fenwood Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$53,040.00 - $75,888.80/Annual

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.