Sr. Customer Care Associate (Home Health)

HiredFirstKailua, HI

$736 - $840 / week

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Overview

Compensation

$736-$840/week

Job Description

Sr. Customer Care Associate – Home Health (Contract)

Location: Kailua, HI 96734Contract Dates: May 11, 2026 – August 9, 2026 (13 weeks)Pay: $736 – $840/week

Schedule:

Monday–Friday
8:30 AM – 5:00 PM (8-hour shift)
40 hours per week
Onsite position

Position Summary & Responsibilities:

Provide administrative support for Home Health patients and department
Handle inbound calls from members and healthcare providers
Assist with claims, referrals, and pre-certification processing
Verify eligibility and benefits for various health plans
Enter, update, and maintain accurate records in system
Research and route claim issues for resolution

Requirements:

High school diploma/GED preferred
Associate degree or equivalent experience preferred
Minimum 2 years relevant administrative/customer service experience preferred
Strong computer, phone, and organizational skills required

Additional Details:

Must be able to work fully onsite
Adheres to Adventist Health compliance and vaccination policies (medical/religious exemptions may apply)

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FAQs About Sr. Customer Care Associate (Home Health) Jobs at HiredFirst

What is the work location for this position at HiredFirst?

This job at HiredFirst is located in Kailua, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at HiredFirst?

Candidates can expect a pay range of $736–$840 per week for this role.

What employment applies to this position at HiredFirst?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at HiredFirst?

You can apply for this role at HiredFirst either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.