Sr. Business Systems Analyst (with Property & Casualty insurance and CRM experience)
JBA InternationalBrea, California
Overview
Career level
Senior-level
Remote
On-site
Job Description
Position: Sr. Business Systems Analyst Location: Brea, CA Duration: One year plus contract Exciting opportunity in the Los Angeles, CA area (North Orange County) for a Business Systesm Analyst. The candidates must have strong Property and Casualty Insurance background (auto and home).This is an immediate position. If interested, please e-mail your resume to mary@jba.com with your hourly rate and availability for immediate consideration. Two References with LinkedIn profile link should be included.Project Overview The B2C (business-to-consumer) team supports various customer facing applications and works directly with business partners to understand their functional and technical requirements to engineer solutions focused around customer experience and customer relationship management.Required experience:
- 5+ years professional experience as a business systems analyst
- Property & Casualty insurance experience
- Experience interpreting and writing Use Cases, Functional Requirements, Screen Specs, Mockups, Process flows, and User Manuals
- Technical proficiency, with the ability to understand data flows and the flow between complex, integrated systems.
- Proficient in working directly with business executives to understand business processes, gather & document requirements to implement system changes that meet business needs.
- Outstanding organizational, troubleshooting, and communication skills, both written and verbal, in both technical and non-technical forums.
- Able to effectively work with remote users via phone, email, WebEx, and other virtual collaboration tools.
- Able to work in a fast-paced environment with flexibility to meet continuously changing priorities
- Able to multitask, meet deadlines and stay calm under pressure
- Experience collaborating with Development and QA teams in a process oriented organization
- Workflow Design and Development for Sales and Service
- Perform various testing and QA functions as necessary and lead User Acceptance Testing and User Training
- Experience working on CRM systems and with Security Vulnerabilities
- Able to collaborate with business and technical resources to make recommendations on how to improve the overall customer experience for the telephony system
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FAQs About Sr. Business Systems Analyst (with Property & Casualty insurance and CRM experience) Jobs at JBA International
What is the work location for this position at JBA International?
This job at JBA International is located in Brea, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at JBA International?
Employer has not shared pay details for this role.
What employment applies to this position at JBA International?
The employer has not provided this information. This may be discussed during the hiring process.
What experience level is required for this role at JBA International?
JBA International is looking for a candidate with "Senior-level" experience level.
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