Sr. Engineer, Salesforce

About Lovesac

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same - to create truly adaptable, comfortable furniture that can be with you for life.

About our Culture

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we're driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It's about success, of course, but it's also about making a positive impact on everyone our business touches.

About the Role

As the Sr. Engineer of Salesforce, you will design, build, and support Salesforce solutions that enable connected, customer-centric experiences across Lovesac's business. This role is responsible for configuring, developing, and maintaining Salesforce capabilities that support sales, service, marketing, and store operations through reliable, scalable, and secure solutions.

This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

What You'll Do

Salesforce Configuration & Development

• Design, configure, and develop Salesforce solutions using declarative tools and programmatic capabilities (Flows, Apex, Lightning Web Components).
• Build and maintain functionality across Salesforce clouds (e.g., Sales, Service, Marketing integrations) to support omnichannel customer engagement.
• Translate business requirements into scalable, maintainable Salesforce solutions.
• Support feature delivery through build, test, deployment, and post-release support.

Platform Support & Optimization

• Maintain and enhance existing Salesforce functionality to improve performance, usability, and adoption.
• Identify and resolve defects, bugs, and performance issues.
• Support platform upgrades, releases, and continuous improvement initiatives.
• Contribute to documentation, technical standards, and best practices.

Data, Integration & Customer 360 Enablement

• Support Salesforce integrations with downstream and upstream systems (ERP, commerce platforms, marketing tools, data platforms).
• Help ensure accurate, consistent customer data across the CRM ecosystem.
• Implement and maintain data validation, automation, and security rules to support data quality and governance.
• Assist with Unified Customer Profile and identity alignment efforts.

Security, Privacy & Governance

• Implement role-based access controls, sharing rules, and permission sets.
• Ensure solutions meet security, privacy, compliance, and accessibility standards.
• Follow established Salesforce development and release management processes.

Collaboration & Delivery

• Partner with product managers, analysts, and business stakeholders to refine requirements and deliver effective solutions.
• Participate in sprint planning, grooming, testing, and release activities.
• Support change management and operational readiness for new capabilities.