Sr. Receptionist

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.Job Title: Sr. Receptionist Location: Omaha, NE (onsite) Duration: 3 Months (Temp to Hire) Mon-Fri, 8:00am 5:00pm Must be able to list 50lbs on their own. No driving will be required for this role. 1. Pre Planning Phase Responsibilities" Manage all visit and event requests submitted through Briefing Edge, including: o Customer meetings o Town halls o On-site executive or MC events in Omaha" Coordinate travel logistics, including: o Flight planning and monitoring o Car service and ground transportation scheduling" Communicate and align with: o Executive Administrative Assistants o Members of the Executive Committee when planning or expanding events" Allocate workspace needs for visiting MC or executive members: o Assign rooms or desk space in Sierra View and/or Outlook" Plan meeting logistics: o Reserve meeting rooms o Coordinate schedules and agendas o Manage the digital display located in the lobby area" Arrange technical requirements: o AV support for meetings and events o Wi Fi and system access for guests and visitors" Prepare for client audits: o Coordinate with audit teams o Align schedules and space needs o Coordinate catering requests and potential client visits" Plan tours connected to the Output Solutions group" Maintain a vetted list of preferred vendors to support a white glove experience2.Arrival of Customer or Guest Phase" Provide day of arrival support, including: o On site greeting and escorting customers, MC members, or executives o Coordination with car services and transportation vendors o Coordinate luggage assistance" Ensure: o Workspace, meeting rooms, and technology are ready upon arrival o Any last minute changes are addressed promptly" Act as primary point of contact during arrival to ensure a seamless experience3. On Site Services" Deliver a white glove on site experience, including: o Escorting guests throughout their visit as needed o Serving as the central coordinator for real time requests" Manage food and catering services: o Coordinate with catering manager and food arrangements o Handle special dietary or executive requests" Facility amenities/coordination: o Special setups: Work with FAST Team or facilities dept on desired setup or special requests. o Coordinate print services/signage requests4. Departure Services" Coordinate departure logistics, including: o Car service scheduling o Final transportation confirmations" Ensure: o Meeting spaces are closed out properly o Equipment and rooms are released" Confirm all expenses are: o Submitted o Reconciled o Allocated to the correct business units" Capture any follow up items or feedback for future visitsTypically Required: - Requires high school diploma and 2+ years of prior switchboard experience.Skills- MS Office Suite experience is a plus, specifically Word and Excel.- Possesses excellent customer service skills and is detail oriented.- Possesses ability to handle multiple tasks simultaneously. Working Condition- Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise - Requires daily contact within the department.- Work has some occasional stress due to periodical or cyclical workload pressures.- Minimal physical effort is required.Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. (e.g., papers, books, files and small parts, etc.).- Requires regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.