Sr. Solution Manager

Job Req ID: 28204

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We have an exciting position for a Sr. Solution Manager to join our server team. Sr. Solution Manager will be responsible for achieving company objectives by working closely with various teams within the organization. The Sr. Solution Manager will operate from a high level, broad-scale collaborative to create leveraged outcome based successes with vested customers. The Sr. Solution Manager will serve as the field subject matter expert on Supermicro products and how products can positively impact our organizations revenue and customer retention.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Demonstrate Supermicro Rackmount solutions and products to customers on site, through remote webinars and in special events
• Provide Subject Matter Expertise in cloud and hybrid-cloud computing with state-of-the-art technologies; thereby becoming a trusted advisor to influential decision makers
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer support to both internal and external as needed
• Lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP
• Assist sales and help to approve customer configurations

Qualifications:

• Minimum of 8-10 years of experience in AI PC, PC Graphic, Desktop, and e-commerce system solutions and architecture preferably in PC products.
• Demonstrated track record of impactful innovation and industry thought leadership
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer support to both internal and external as needed
• Lead cross-functional teams to design AI PC graphics, Desktop, e-commerce, hardware and software system design to influence and win enterprise customer decision on RFI, and RFP
• Assist sales and help to approve customer configurations
• Excellent written and verbal communication skills in English; Mandarin is a plus

Salary Range

$130,000 - $165,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Cloud, Embedded, Data Center, Manager, Technology, Customer Service, Management