Sr. Director, Technology Cost Transparency

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Program Manager - Cost Transparency will lead the end-to-end delivery of TD&O's Cost Transparency program, anchored on the implementation of Total Cost of Ownership (TCO) as the enterprise standard for cost visibility. This role is responsible for standing up and scaling a multi-year transformation program that provides full cost visibility across products, platforms, and applications, enabling data-driven investment decisions, prioritization, and sustained cost efficiency across TD&O. The Program Manager will operate at the intersection of TEMPO, Finance, Portfolio, and Cost & Supplier Management, ensuring cost transparency is embedded into planning, governance, and decision-making frameworks (MAPS, TTPA, portfolio prioritization).

Key Responsibilities:

• Lead Program Execution: Own delivery of the Cost Transparency program, including roadmap, milestones, governance, and executive reporting
• Stand Up TCO Capability: Implement TCO as the foundation for enterprise cost visibility, including model design, tooling, and rollout
• Integrate Into Operating Model: Embed cost transparency into portfolio prioritization, planning, strategic reporting, and governance forums
• Enable Decision-Making: Deliver business-relevant cost insights (product, platform, application) to support investment and prioritization decisions
• Drive Cost Discipline: Establish cost accountability and integrate cost into ongoing planning and governance rhythms
• Advance Cost Efficiency: Partner with Finance and SMO to translate transparency into savings, optimization, and rationalization opportunities
• Coordinate Stakeholders: Align TEMPO, Finance, Architecture, and business leaders to ensure consistent adoption and execution across TD&O

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Provides thought leadership, organizational design, management and execution of an SLT-designated core function(s) or program(s).

2. Directs and oversees financial management, organizational planning and design, planning and coordination of Enterprise Technology-wide program or programs.

3. Directs organizational efforts to partner closely with LOB/function managers and subject matter experts to develop program design, plan, metrics and execution strategy. Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense.

4. Directs and oversees relationships with business owners and technology leads to support overall program needs.

5. Ensures that program activities are on a path to deliver benefits realization.

6. Ensures implementation and oversight of appropriate risk management plans for program initiatives in area of responsibility.

7. Monitors and challenges performance of current systems and processes. Identifies and advocates for solutions designed to deliver value and mitigate risk as appropriate.

8. Vets new solutions and determines at what point larger issues require escalation to upper management.

9. Leads teams or multiple teams of internal and/or external resources.

10. Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues.

11. Articulates overall performance of multiple programs and initiatives via dashboard reporting for use by key executives.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Advanced degree in a relevant field, or an equivalent combination of education and work experience.

2. Eight years progressive related experience in managing enterprise technology organizations combined with overall twelve years progressive related experience in enterprise technology.

3. Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.

4. Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies.

5. Demonstrated leadership in the implementation of complex programs and projects.

6. Ability to bring clarity to ambiguous assignments.

7. Demonstrated executive level verbal and written communication skills.

8. Superior working knowledge of business matters, finance, planning, and forecasting.

9. Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)

Preferred Qualifications:

1. Advanced degree in a relevant field of work (e.g., MBA). PMP and/or PgMP.

2. Management Consulting Experience Preferred

3. Experience implementing large/complex initiatives across a matrix organization.

4. Experience with financial measurements and metrics. SFO, CFO, or experience partnering with Finance offices preferred.

5. Financial Services experience.

6. Experience implementing large/complex initiatives across a matrix organization.

7. Demonstrates executive presence

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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