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Sr. Software Developer/Sr. GIS Support Analyst

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Overview

Schedule
Alternate-schedule
Career level
Senior-level
Remote
Hybrid remote
Benefits
Flexible/Unlimited PTO

Job Description

We are seeking a Senior Software Developer/Senior GIS Support Specialist to provide development and Tier 1-3 technical support for a large-scale Enterprise GIS environment. This role is hands-on and best suited for a senior professional with deep experience supporting, administering, and enhancing ArcGIS and ArcFM-based systems in enterprise and utility environments. You will work closely with the internal technical teams and client SMEs to maintain system stability, deploy enhancements, and resolve complex issues across mission-critical GIS applications. Engagement Type: Contract | HybridLocation:  Brooklyn, NYInterview Process: VideoSchedule: Flexible support hours between 9:00 AM – 9:00 PM EST, with rotational weekend support

Important Notes

  • Local NYC metro candidates only

  • Utilities industry experience is a strong plus

  • Candidates must meet all required technical skills

  • No third-party recruiters or agencies

Key Responsibilities:
  • Provide Tier 1, Tier 2, and Tier 3 support for ArcGISFM-based Enterprise GIS applications 
  • Develop and implement minor enhancements using:○ Python○ AngularJS○ ArcGIS JavaScript API○ ASP.NET (C#)
  • support Landbase GIS applications, including new development and troubleshooting
  • Deploy and administer ArcGIS Enterprise (Portal and Server)
  • Administer ArcGIS Server sites, user roles, and privileges
  • Publish GIS services and manage access controls
  • Perform system monitoring and performance tuning 
  • Coordinate with server, security, database (DBA), and infrastructure teams
  • Provide ticket status updates to client SMEs
  • Troubleshoot and resolve issues reported by enterprise GIS end users
  • Document best practices and share lessons learned with the broader team

This is an hourly position with opportunity for overtime.

 All Candidates Must be Authorized to Legally Work in the US Without Sponsorship

Mandatory Qualifications:(Please read carefully. They MUST be shown on your resume)

  • 5-10 years of experience administering, supporting, and developing ArcGIS applications
  • 5-10 years of experience administering and supporting AcrFM applications
  • Strong development experience with:○ Python○ AngularJS○ ArcGIS JavaScript API○ .NET (C#)
  • Proven experience deploying and administering ArcGIS Enterprise (Portal & Server)
  • Experience with system monitoring, performance tuning, and service publishing
  • Strong ability to collaborate across technical teams (server, security, DBA, etc.)
  • Ability to understand requirements and independently support enterprise applications
  • Strong troubleshooting, analytical, and communication skills
Additional/Preferred Skills
  • Utility industry experience (electric, gas, or energy environments)
  • Windows Server administration experience
  • FME Suite experience supporting regulated or enterprise-scale environments
Technical Skills (MUST HAVE):
  • ArcGIS Desktop/AcrMap
  • ESRI ArcMap
  • ArcGIS Server (Administrator)
  • ArcGIS Server & Portal 
  • ArcFM
  • Enterprise GIS and database project administration and testing 
  • GIS software maintenance (ArcGIS, ArcSDE)
  • Application administration and troubleshooting
Nice to Have:
  • Tier 1, 2, 3 support experience
  • Second-level customer support
  • Solutions architecture experience
  • Electric, Gas, or Energy Utilities background
  • Ability to work independently with minimal oversight
Why This Role:
  • Long-term contract with stability 
  • Work on enterprise GIS platforms supporting critical utility operations
  • High-impact, hands-on technical role
  • Collaborative environment with experienced technical teams

Automate your job search with Sonara.

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FAQs About Sr. Software Developer/Sr. GIS Support Analyst Jobs at VTS3

What is the work location for this position at VTS3?
This job at VTS3 is located in Brooklyn, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at VTS3?
Employer has not shared pay details for this role.
What employment applies to this position at VTS3?
VTS3 lists this role as a Alternate-schedule position.
What experience level is required for this role at VTS3?
VTS3 is looking for a candidate with "Senior-level" experience level.
What benefits are offered by VTS3 for this role?
VTS3 offers Flexible/Unlimited PTO for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at VTS3?
You can apply for this role at VTS3 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.