Sr Category Manager - Corporate Functions And Consumer Technology
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Overview
Job Description
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Reporting to the Category Director, the Senior Category Manager leads sourcing and category strategy for technology and software solutions enabled for corporate functions, consumer technology and professional services related areas. This role drives value through strategic sourcing of SaaS platforms, technology-enabled services, and line-of-business applications as well as technology related tie in strategic professional services related engagements and solutions.
The role partners with senior stakeholders across HR, Marketing, Finance, Audit, Risk, Consumer Banking, and other corporate functions to align sourcing strategies with digital transformation priorities, improve supplier performance, and enable scalable, technology-driven solutions.
Key responsibilities include managing end-to-end demand and supply activities, leading sourcing initiatives, optimizing total cost of ownership, and mitigating risk across a portfolio of high-impact, technology-focused categories. The Senior Category Manager also develops and executes category strategies informed by software market trends and supplier capabilities. Success in this role requires strong commercial acumen, stakeholder leadership, and fluency in software and digital service ecosystems, with the ability to influence at senior levels and deliver measurable business outcomes.
Please note: to be considered for this role, candidates must work in one of the following Truist office locations 5 days per week:
Charlotte, NC - 214 North Tryon Street
Atlanta, GA - 303 Peachtree Street
No Full Remote/Telecommute. No Relocation Assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Effectively develop and partner with Category Managers/Directors to implement category strategies with medium/high spend levels, complexity, and strategic importance within his/her portfolio to optimize business efficiency and drive maximum value.
Develops an understanding of the current category activity within Truist and determines where SSM can have a greater involvement and drive value. Specializes by developing deep expertise within the category(s). Maintains deep understanding of global supply markets, competitors and product innovations.
Builds strong relationships with 'internal customers' and industry suppliers. Partners with Business Leaders and Executives to ensure that sourcing strategies/category plans and execution are aligned with the Business and MoE/ecosystem Goals.
Leads cross functional teams in the development of category specifications, RFIs, RFPs, contracts, and sourcing project plans.
Performs market data analysis for negotiations and supplier selection, and leads high-complexity sourcing events. Compiles commodity profile details such as supplier performance, volume forecasts, and design specifications. Analyzes trends and dynamics of supply markets, and prepares commodity-specific performance metrics & dashboards.
Ensures that best practices in the sourcing process are followed. Execute the full sourcing process which includes development of scope, supplier selection, commercial negotiation, third party risk acceptance and contract execution. Engages risk stakeholders as needed for sourcing activity.
Drive to remedy inconsistent vendor performance across the enterprise and improve vendor performance/optimizing allocation of spend.
Promote risk excellence and sound risk management as the first line of defense by driving and owning bank-wide policies including sourcing and purchasing, travel and expense reimbursement and contingent workforce. Also ensure compliance with Bank policies for regulatory directives and other firm-wide policies.
Promote risk excellence and sound risk management as the first line of defense by driving and owning bank-wide policies including sourcing and purchasing, travel and expense reimbursement and contingent workforce. Also ensure compliance with Bank policies for regulatory directives and other firm-wide policies.
Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations.
Participates in special projects and performs other duties as assigned.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A Bachelor's degree is required
6 to 10 years of relevant experience in sourcing (and related functions) with regulated organizations known for the strength of their operational, customer service, and risk excellence.
Knowledge of the market, suppliers and cost drivers. Demonstrated experience with managing matrixed supplier relationships
Direct management experience of a sourcing/procurement team function with strategic development responsibilities in Financial Services and/or heavily regulated industry
Ability to learn content quickly and apply a strategic lens to category spend
Ability to engage and communication with internal and external stakeholders
Track record of success in supplier consolidation and driving spend to preferred suppliers
Subject Matter Expertise in strategic sourcing methodology and techniques
Demonstrated ability to develop client relationships
Proficient analytical skills
Proficient written and verbal communication skills
Proficient project management and time management skills
Proficient business acumen
Proficient negotiation and influencing skills
Proficient interpersonal skills with the ability to communicate effectively at all levels, particularly at the management level
Self-motivated, with executive presence and presentation skills
Preferred Qualifications:
An MBA, Masters in Supply Chain and industry certifications are preferred
Ideally, this experience should be broad based involving several of the following functions: procurement, sourcing and third party management
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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