Sr Manager, Information Security (Bilingual In Chinese)

GENERAL FUNCTION / SUMMARYThe Sr Manager, Information Security leads the company's global IT infrastructure, cybersecurity, and US-based vendor and services management. Reporting to the CTO, this role owns the design, implementation and operations of a secure, reliable, and scalable technology environment that supports cross-border operations and business growth.The role collaborates closely with Product, Software Development, QA, and AI & Automation teams to align infrastructure and security with modern development and delivery practices.*Preferred Work Location: Monrovia (3–4 days/week) and Diamond Bar (1–2 days/week) MAJOR DUETIES AND RESPONSIBILITIESGlobal IT Infrastructure & OperationsDesign, implement, and operate scalable, resilient IT infrastructure across cloud, network, and enterprise systems supporting global operations

Ensure high availability, performance, and reliability of all technology platforms and services

Direct IT service delivery and support operations, overseeing the IT Service team and escalation tiers

Establish infrastructure standards and roadmaps that scale with increasing system and user demands

Cybersecurity Develop and execute the enterprise cybersecurity policies, and controls protecting company data and systems

Implement and operate security practices aligned with U.S. regulatory requirements (e.g., CCPA, SEC, FINRA)Drive compliance readiness (e.g., NIST, ISO 27001, SOC 2) in partnership with Legal and business stakeholders

Own risk assessments, vulnerability management, incident response, and data protection frameworks end to end

Ensure audit readiness and continuous improvement of the company's security postureUS Vendor & Technology Partner ManagementManage US-based IT vendors and partner services across infrastructure, security, and enterprise systems

Evaluate and select technology partners; negotiate and oversee contracts, SLAs, and renewals

Monitor vendor performance, cost efficiency, and alignment with company standards and compliance requirementsIT Governance & Operational ExcellenceEstablish and enforce IT governance frameworks, including policies, standards, and operational procedures

Implement disciplined change management, system lifecycle management, and operational best practices

Define and track key performance indicators across infrastructure, security, and IT operations

Cross-Functional CollaborationPartner with Product, Software Development, QA, and AI & Automation teams within the CTO's organization to align infrastructure and security with development and delivery needs

Act as a bridge between technical and non-technical stakeholders to drive clarity, accountability, and results

Team Leadership & Capability BuildingLead and develop the IT Service team, building strong capabilities in infrastructure, service delivery, and cybersecurity

Provide coaching, performance management, and succession planning for IT service team members

Foster a culture of accountability, continuous improvement, and cross-functional collaboration BASIC QUALIFICATIONSBachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, master's preferred

At least 10 years of progressive IT or Cybersecurity experience, including 5+ years in leadership roles.Bilingual proficiency in English and ChineseStrong hands-on expertise in cybersecurity and IT infrastructure (cloud, network, enterprise systems)Proven experience establishing IT governance, security frameworks, and operational standards

Demonstrated experience collaborating cross-functionally with Product, Software Development, and QA teams

Strong vendor management and stakeholder engagement skillsPREFERREDHolding active cybersecurity certificates, e.g. CISSP, CISA, Security+Experience in financial services, insurance, or other regulated industries

Familiarity with compliance frameworks such as NIST, ISO 27001, SOC 2Experience supporting high-growth organizations or IPO readiness initiatives

Exposure to cloud-native environments

Experience managing cross-border operations between the U.S. and Asia WHO WE AREWith over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals. WHY JOIN USIndustry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network.Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities.Career Growth: Access to cross-functional training, licensing support, and professional development opportunities.Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success.Impactful Work: Help individuals and families achieve financial security and generational wealth. WHAT WE OFFERCompetitive salary and benefits package.Opportunity to work in a collaborative and innovative environment.Professional development and growth opportunities.Pay starts at $120,000–$150,000/year based on experience.