Sr Reliability Engineer - Exempt

Position OverviewThe Reliability Engineer is responsible for ensuring product quality and performance by investigating failures, identifying root causes, and driving continuous improvement initiatives. This role works closely with cross-functional teams to enhance product reliability and deliver high levels of customer satisfaction. Key Responsibilities

• Conduct in-depth failure analyses to determine root causes and contributing factors of product issues.
• Analyze trends in reported failures and complaints to identify recurring problems and opportunities for improvement.
• Categorize and prioritize customer complaints to ensure timely and effective investigations.
• Collaborate with cross-functional teams, including quality, manufacturing, and engineering, to gather data and insights for thorough analysis.
• Partner with product owners and design teams to implement reliability improvements and prevent future failures.
• Communicate investigation findings, corrective actions, and recommendations clearly to stakeholders and customers.
• Participate in regular team meetings to share insights, align on priorities, and contribute to continuous improvement strategies.

Must Have

• Strong analytical skills with the ability to conduct in-depth root cause analysis using log data in complex robotic systems.
• Passion for continuous improvement in process, troubleshooting techniques, and root cause investigation methodology, such as “cause map.”
• Experience with integrating hardware and software in complex robotic systems.
• Experience with data analysis and trend identification.
• Excellent written and verbal communication, problem-solving, and analytical skills.
• Ability to lead or work effectively with cross-functional teams.

Nice to Have

• Experience with Medical Product verification and FDA guidance.
• Work experience in highly regulated industries such as medical or military.
• Experience in developing automation scripts to analyze test data.
• Familiarity with statistical analysis and modeling techniques.
• Knowledgeable of Linux OS, Matlab, Python.
• Ability to work with QA to ensure system integration procedures meet Quality and Regulatory needs.
• Ability to manage, track, and upgrade multiple hardware and software configurations.
• Ability to collaborate with other engineering disciplines to drive resolution of issues.
• Experience with product design and improvement initiatives.
• Knowledge of industry best practices for reliability and performance engineering.
• Previous experience in triage or issue categorization processes.

Education and Experience

• Education Required: BS in engineering (EE, ME, CS, Bio).
• Years’Experience Required: 2 for Level II, 4 for Senior.

Work Schedule and LocationThis is a full-time position requiring 40 hours per week, and it is based on-site in North Haven, CT. Enjoy the opportunity to work in a vibrant community known for its quality of life and excellent amenities.