Sr Talent Specialist

INNOVATEwithoutboundaries!

AtMilwaukeeToolwefirmlybelievethatourPeopleandourCulturearethesecretstooursuccess--so we give you unlimited access to everything you need to provide support to your business unit.

Behindourdoorsyou'llbeempoweredeverydaytoownit,driveit,anddowhatittakestosupportthe biggestbreakthroughsintheindustry.Meanwhile,you'llhave thesupportandresourcesofthefastest- growing brand in the construction industry to make it happen.

This position is based in Mukwonago, WI, but may require periodic travel to our West Bend facility. The role requires schedule flexibility to support multiple shifts, including early start times (as early as 6:00 AM) one to two days per week.

YourRoleonOurTeam:

AsaSeniorTalentSpecialist,youwillsupportboththeTalentTeam andserve asthe initial point of contact forour manufacturing employees acrossMukwonagoand West Bend.You’ll play an important role inmaintaining accurate employee datawhiledeliveringconsistent, high‑quality employee experience in a fast‑paced manufacturing environment.

You’llbeDISRUPTIVEthroughthesedutiesandresponsibilities:

• Employee & HRCaseSupport:

• Documentonsiteemployee inquiries and resolutions in the Workday Help case system to ensure accurate tracking and follow‑up.

• Skillfully address Help Cases within the Workday platform and over the phone line, ensuringtimelyandhigh-qualityresolutionstogeneralinquiriesregardingbenefits, payroll, time/attendance, and internal Milwaukee Tool Policies.

• Deliverexceptionalcustomerservicetoemployeesby independently resolving inquiries withempathy, professionalism, and patience in all interactions.

• EscalatecomplexorsensitiveissuestotheappropriateHRcontactsforresolution.

• Maintain up-to-date knowledge of Talent policies, procedures, and best practices to ensure accurate and consistentcase resolution.

• Supportemployeedataauditsand employee data pulls for projects as necessary. 

• Employee Onboarding

• Createanddistributeemployeebadgesbasedontheemployee’slocationandjob.

• Facilitateemployeenew hireorientationsessionsto presentinformationaboutTalentpolicies,benefits,andotherrelevanttopicsinaclear and accessible manner.

• Ensureallnecessaryorientationmaterials,technology,andfacilitiesareprepared.

• CompletetheverificationofnewemployeeFormI-9documentsandtheemployersectionof theFormI-9 within the federally mandated timeframes.

• ResolveanyE-Verifytentativenon-confirmationswhileadheringtorules and regulations.

• AssistinthenewhireonboardingprocessinWorkdayforallnewhires.

• Create,modifyand/orremoveuseraccountsinspecifictechnologyplatforms.

• HRSiteSupport

• Assistother HR teamswithadministrativetasksanddata reporting as needed.

• Tasks may include but are not limited to: all employee meetings and event set-up, job fairs,reportinganddataentry inHRISandorderingsupplies.

• Compliance:

• Maintainemployeefilesincompliancewithapplicablelawsandregulations,including proper filing and retention ofFormI-9 documents.

• Carryoutthecompany’s policiesandpracticesandescalateanyconcernsthatarenotin compliance with local, state, and federal laws.

TheTOOLSyou’llbringwithyou:

• AssociatedegreeinBusinessAdministrationorCommunicationsor equivalentworkexperience.

• Demonstratedabilityto work in afast-paced,high-volumeenvironment.

• Strong attention to detailandorganization with the ability to follow issues through to resolution.

• Demonstrates professionalism,discretion, andempathyin sensitiveemployeesituations.

• Working proficiencyinExcel to support data review, reporting, and tracking. 

OtherTOOLSwepreferyoutohave:

• Atleasttwoyearsofexperiencesupporting HR operations is preferred.

• Experience workingina manufacturing / operationsenvironment.

• Experience usingWorkdayandUKG(Kronos).

WorkingConditions:

Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbemetbyanemployeeto successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequentlytostand,walk,bend,stretch,reach,andeffectivelycommunicatewithothersin the workplace

• Sittingforprolongedperiodsoftime

• Prolongedexposuretocomputerscreens

• Repetitiveuseofhandsandfingerstooperateofficeequipment

• Moderatenoisesuchastalking,computers,phones,andprinters

• Mustbeabletoliftupto25poundsatatime

• MayrequiretravelwithinSoutheastern Wisconsin

Weprovidethesegreatperksandbenefits:

• Robusthealth,dentalandvisioninsuranceplans

• Generous401(K)savingsplan

• Tuitionreimbursement

• On-sitewellnessandfitnesscenter

• Andmanymore,checkoutourbenefitssiteHERE.