Staff, Product Manager - Member’s Mark Community & Product Development Enablement
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Overview
Schedule
Full-time
Part-time
Career level
Director
Remote
On-site
Compensation
$110,000-$286,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Position Summary...
As a Staff Product Manager on the Member’s Mark Community team, you will lead the strategy, roadmap, and execution for internal products, platforms, and operational capabilities that support community operations, research, insights generation, co-creation programs, and broader Member’s Mark product development processes. This role will focus on building scalable platforms, workflows, automations, and integrations that enable the Member’s Mark organization to operate more efficiently, make better decisions, and deepen member co-creation across the product development lifecycle. You’ll balance short-term business needs with long-term platform strategy while driving prioritization, sequencing, tradeoff decisions, MVP definition, and iterative delivery across a complex and evolving ecosystem. You’ll partner closely with research, product development, merchandising, engineering, design, analytics, and platform teams across Sam’s Club and Walmart to identify opportunities, define product vision and strategy, and deliver high-quality solutions that improve both associate and member experiences. This role requires strong communication, storytelling, and stakeholder alignment skills to influence decisions and drive execution across highly cross-functional environments.What you'll do...
- Define andownthe roadmap for associate-facing Member’s Mark Community products and operational capabilities.
- Partner with Member’s Mark research, merchandising, and product development teams to understand workflows, pain points, and unmet needs.
- Build scalable tools, automations, and integrations that support community operations, insights management, co-creation programs, research operations, and product development processes.
- Drive prioritization, sequencing, backlog management, MVP definition, and tradeoff decisions across multiple concurrent initiatives.
- Drive cross-functional alignment across business, engineering, analytics, operations, and enterprise platform teams.
- Identifyopportunities toleverageexisting Walmart and third-party platforms instead of building custom solutions from scratch.
- Collaborate closely with the member-facing Member’s Mark Community product team to ensure internal capabilities support community engagement and growth strategies.
- Use qualitative and quantitative insights, customer research, and workflow discovery toidentifyopportunities, prioritize investments, and measure business impact.
- Lead product execution from discovery through delivery using iterative, Agile, and data-informed product development practices.
- Influence stakeholders across multiple organizations and drive alignment in complex, ambiguous environments.
- Help shape long-term platform and operational strategy for the broader Member’s Mark organization.
- Evaluate emerging technologies, including AI-enabled research, insights, and workflow automation capabilities, to improve product experiences and operational effectiveness.
- Champion thoughtful product craftsmanship by building intuitive, scalable experiences that reduce operational friction and improve usability for internal teams.
About the team
The Member’s Mark Community team is building the future of how Member’s Mark products are created, with members directly involved in shaping what comes next. The Member’s Mark Community is not simply a research tool — it is a key part of the Member’s Mark brand and operating model, with co-creation at the center of how products and experiences are developed.
The team partners closely with Sam’s Club members and internal product development organizations to co-create products, gather insights, test concepts, and strengthen engagement with the Member’s Mark brand. Members help shape ideas, inform decisions,validateproduct experiences, and influence whatultimately goesto market.
The team is focused on building scalable experiences and operational capabilities that improve how insights are collected, decisions are made, and products are brought to market. Current initiatives span member engagement, research operations, workflow tooling, AI-assisted insights, personalization, analytics, and enterprise integrations supporting the end-to-end co-creation process and the future evolution of the Member’s Mark organization.
Whatyou'llbring...
- Experience leading complex product initiatives across multiple teams and stakeholder groups.
- Strong product strategy, roadmap ownership, and execution management skills.
- Experience building internal platforms, workflow systems, operational tools, enterprise products, or highly cross-functional platform capabilities.
- Exceptional stakeholder management, communication, and storytelling skills, including experience influencing senior leaders and cross-functional teams.
- Ability tooperateeffectively in ambiguous, fast-moving environments.
- Strong systems thinking and process optimization capabilities.
- Experience using data, customer insights, and research to drive prioritization, product decisions, and continuous improvement.
- Familiarity with Agile product development methodologies, MVP development, and iterative delivery practices.
- Experience with platform ecosystems, integrations, APIs, or enterprise systems is a plus.
- Retail, consumer products, community, insights, or research platform experience is a plus.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management. Option 2: 9 years’ experience in product management or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...
2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Staff, Product Manager - Member’s Mark Community & Product Development Enablement Jobs at Sam's West
What is the work location for this position at Sam's West?
This job at Sam's West is located in San Bruno, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Sam's West?
Candidates can expect a pay range of $110,000 and $286,000 per year.
What employment applies to this position at Sam's West?
Sam's West lists this position under the following employment categories:
- Full-time
- Part-time
What experience level is required for this role at Sam's West?
Sam's West is looking for a candidate with "Director" experience level.
What benefits are offered by Sam's West for this role?
Sam's West offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Parental and Family Leave, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Sam's West?
You can apply for this role at Sam's West either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.