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Staff Engineer, ServiceNow IT Risk & Compliance

TJXFramingham, Massachusetts

$116,200 - $151,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$116,200-$151,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

StaffEngineerServiceNow, Risk & ComplianceGTE

Who We Are

We are theGovernance Technology Enablement (GTE)team, driving technology solutions that strengthen governance and risk assurance across TJX. Our primary focus is delivering and optimizing ServiceNow solutions that support critical functions, including IT Risk & Compliance, Vendor Management, Contract Management, and Software Asset Management.

Beyond ServiceNow, we enable automation and efficiency through platforms such as Blue Prism and Power Automate, and wemaintaina custom application that underpins TJX’s Integrated Risk Assurance process. Our mission is to empower governance teams with innovative, scalable, and integrated technology solutions that enhance compliance, streamline processes, and deliver measurable business value.

What you will do

We areseekinga Staff Engineer with deepexpertisein ServiceNow to lead architecture, design scalable solutions, and drive engineering excellence.You willshape technical direction and raise the effectiveness ofthe team.You will play a key role in designing, developing, andmaintainingscalable solutions on the ServiceNow platform, with a primary focus on Integrated Risk Management (IRM). The ideal candidate will have strong technical leadership skills, experience in stakeholder engagement, and a deep understanding of platform best practices.

This is a hands-on leadership role requiring both:

  • Strategic thinking (architecture, standards, platform vision)

  • Execution depth (solution design, complex build, integration patterns)

Key Responsibilities

  • Act as primary technical authority for ServiceNow and integrations

  • Provide deep hands-on support in complex design and troubleshooting scenarios

  • Mentor engineers and elevate overall technical capability of the team

  • Mentor junior engineers and provide technical leadership within the teamtoelevate the team

  • Lead architecture reviews, POCs, and technology evaluations

  • Design and deliver solutions usingServiceNow (App Engine, UI Builder, Now Experience, Flow Designer,IntegrationHub, ATFs)

  • Drive reuse and standardization across ServiceNow applications

  • Optimizeplatform usageand follow ServiceNow best practicesto reduce technical debt and operational overhead

  • Lead technical design and development efforts ensuring scalability and maintainability

  • Conduct workshops with stakeholders to gather requirements andprovidetechnical guidance on platform capabilities.

  • Supportadditionalmodules such as Software Asset Management (SAM) and Contract Management.

  • Collaborate in an Agile (SAFe) environment,participatingin sprint planning, reviews, and retrospectives.

  • Ensure compliance with ServiceNow platform standards and governance.

  • Learn and champion DevOps practices.

  • Developproficiencyin and support configuration automation platforms, including Blue Prism and Power Automate, to drive process efficiency and integration.

What you will need

  • Bachelor’s Degree or equivalent Engineering skillset / training / work experience in relevant technical domain

  • 6+years of hands-on experience developing on the ServiceNow platform.

  • ActiveServiceNowCIS-Risk certification.

  • Proven experience in technical leadership, including mentoring and guiding development teams

  • Strong understanding of ServiceNow platform best practices for scalability and maintainability

  • Experience conducting stakeholder workshops and translating business requirements into technical solutions.

  • Integration Experience including: 

  • Familiarity with Integration Hub and use of out-of-box spokes

  • Ability to design and build custom integrationsleveragingREST API’s and OAuth

  • Deep hands-on experience withServiceNow (UI Builder, App Engine Studio, Flow Designer,IntegrationHub, Workspaces)

  • Proven experience inArchitecture ownership

  • Experience working in an Agile (SAFe) framework

  • Ability to manage multiple priorities in a fast-paced environment

  • Experience engaging with senior leadership.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

770 Cochituate Rd

Location:

USA Home Office Framingham MA 770 Cochituate RdThis position has a starting salary range of $116,200.00 to $151,000.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

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FAQs About Staff Engineer, ServiceNow IT Risk & Compliance Jobs at TJX

What is the work location for this position at TJX?
This job at TJX is located in Framingham, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TJX?
Candidates can expect a pay range of $116,200 and $151,000 per year.
What employment applies to this position at TJX?
TJX lists this role as a Full-time position.
What experience level is required for this role at TJX?
TJX is looking for a candidate with "Senior-level" experience level.
What benefits are offered by TJX for this role?
TJX offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Parental and Family Leave, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at TJX?
You can apply for this role at TJX either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.