Staff Product Manager, Marketing Technology & Customer Data Systems

Xometry is seeking a Staff Product Manager to define and drive the strategy for our customer data and marketing technology platforms. You will own the roadmap for how we capture, organize, and activate customer data — spanning our customer data platform (CDP), event collection pipelines across front-end, back-end, go-to-market systems, and attribution services. You will be a key individual contributor reporting to the Senior Director of Product Management for MarTech, directly influencing at least 2 engineering teams and collaborating with 4-5 partner teams. At the Staff level, you will be expected to mentor other PMs and help shape our product culture, providing a natural pathway to broader leadership opportunities. Your work will directly impact how Xometry acquires, engages, converts, and retains customers, which is a strategic priority for us. By ensuring our marketing and customer data systems deliver reliable, actionable insights, you will help optimize growth initiatives, improve ROI on marketing spend, and strengthen the overall customer experience.

Responsibilities:

• Develop Product Vision and Roadmap: Define and prioritize the roadmap for customer data, event collection, and attribution systems, ensuring alignment with business goals around acquisition, conversion, and retention.
• Lead Cross-Functional Execution: Collaborate with engineering, analytics, marketing, sales, and customer success to deliver scalable data and attribution capabilities that drive measurable outcomes.
• Champion Data-Driven Decision Making: Establish clear success metrics tied to business impact. Use data, experimentation, and customer insights to guide product strategy and measure progress.
• Enhance Data Quality and Trust: Build and scale mechanisms that ensure reliable event collection and accurate attribution, enabling confidence in reporting and decision-making across the organization.
• Advocate for the End User: Serve as the voice of marketers, sellers, and customer success teams, ensuring product decisions meet real-world needs and deliver tangible value.
• Strengthen the Product Management Function: Share best practices with other PMs and squads, helping elevate product management standards across Xometry.

Outcomes You Will Influence:

• Improve attribution accuracy, enabling better allocation of marketing spend and clearer ROI measurement.
• Increase customer acquisition and engagement through higher-quality data and insights.
• Enhance conversion and retention by delivering systems that provide actionable signals across the customer lifecycle.
• Strengthen trust in customer data across marketing, sales, and customer success.
• Ensure applicable customer privacy and consent regulations are met in all markets we serve.

Qualifications:

• 8+ years of product management experience, with a track record of delivering high-impact marketing technology products. 
• 2+ years of product management experience in large enterprise organizations ($1B+ annual revenue). 
• Direct experience with customer data platforms, event collection, attribution, or related MarTech systems.
• Demonstrated success leading cross-functional initiatives and delivering measurable business outcomes. 
• Ability to engage in technical discussions with engineering teams and communicate trade-offs to partner teams. 
• Strong business acumen — able to connect platform work to growth, efficiency, and customer experience improvements.
• Excellent communication and storytelling skills; able to influence stakeholders at multiple levels.
• Proven success managing products through all lifecycle stages, from ideation to scaling and ongoing iteration.
• Bachelor’s or Master’s degree in Business, Engineering, or related field.

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