Staff Program Manager, Digital Products Engineering

Job Description

Staff Program Manager, Digital Products Engineering

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to our Engineering Technical Center in Warren (MI) or Austin (TX) three times per week at minimum. This position can be located at either of these locations.

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard – from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role

We are looking for a Staff Program Manager to lead the program execution of GM’s Retail Vehicle Experience within the Digital Products and Infrastructure organization.

In this highly cross-functional and strategic role, you will lead complex, large-scale software engineering initiatives that directly impact GM’s end‑to‑end digital customer experience. You will operate as a senior execution leader, partnering closely with engineering leadership, product, business, and executive stakeholders to translate strategy into delivery.

You will shape and operationalize program governance, roadmap execution, dependency management, and change management practices to enable responsible, scalable, and high‑impact software delivery across the enterprise. This role requires comfort navigating ambiguity, influencing without authority, and driving outcomes across multiple organizations.

You will partner with key DPI Engineering Directors to ensure the full scope of software development activities are planned, prioritized, and executed effectively. You will provide a program‑level lens across all deliverables, dependencies, risks, and work efforts, including managing intake demand relative to capacity across the Digital Products & Infrastructure (DPI) portfolio.

What You’ll Do

• Own the successful execution of the Retail Vehicle Experience portfolio, ensuring alignment between strategy, delivery plans, and measurable outcomes.

• Serve as the primary program manager for Director‑level, cross‑functional initiatives, driving feature roadmaps, planning, capacity management, execution rigor, and delivery accountability.

• Proactively identify, manage, and mitigate risks, issues, and dependencies across multiple engineering teams and stakeholders; escalate effectively when needed with clear recommendations.

• Act as the principal point of escalation for program-level roadblocks, partnering directly with leaders to drive ownership and resolution.

• Ensure accurate and transparent representation of engineering work, capacity, and demand within tooling (Jira, Align), enabling data‑driven decision‑making.

• Evolve the Retail Experience program organization from a primarily status‑driven model into a results‑oriented execution engine.

• Drive accountability and alignment across dependent and cross‑functional teams, including Product, Business, Legal, Purchasing, PMO, and IT, with a strong bias toward delivery outcomes.

• Provide clear, execution‑focused reporting and insights to stakeholders at all levels, including Engineering Managers, Directors, VPs, and the S&S PMO.

• Remove systemic barriers and organizational friction impacting engineering productivity and focus.

• Champion best practices across software development workflows, program governance, change management, and the end‑to‑end engineering lifecycle.

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in Computer Science, Engineering, Robotics, or a related technical field, or equivalent practical experience

• 10+ years of relevant experience in engineering, program management, technical program management, or product/program leadership roles

• Demonstrated success leading large‑scale, cross‑functional software engineering programs in complex, matrixed enterprise environments

• Strong ability to influence and drive alignment across engineering, product, and business organizations at senior leadership levels

• Exceptional analytical and problem‑solving skills, with the ability to synthesize complex information into clear, actionable narratives

• Proven leadership and mentoring capabilities, with a passion for building high‑performing teams and execution cultures

• Deep expertise in program management methodologies (Agile, hybrid, scaled delivery frameworks) and advanced proficiency with tools such as Jira, Align, and Confluence

What will give you a competitive edge (Preferred Qualifications)

• MS or PhD in Engineering, Computer Science, Robotics, Machine Learning, Applied Mathematics, or a related technical field

• Experience with vehicle commerce related products

• Experience driving digital customer‑facing platforms or large‑scale retail, ecommerce, or consumer technology initiatives

• Background working closely with executive stakeholders on portfolio planning, delivery governance, and transformation initiatives

Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

#LI-LL2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

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All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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