Staff QA Engineer

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are seeking a highly experienced Staff QA Engineer to join our dynamic and innovative team.

In this pivotal role, you will lead the design and implementation of cutting-edge testing strategies to ensure the delivery of exceptional software products. As a key member of our engineering team, you will work closely with product owners, developers, and other stakeholders to define and implement world-class quality assurance processes.

Key Responsibilities

🛠️ Spearhead our QA strategy's development and continuous refinement, including developing and executing test cases, scripts, plans, and procedures.

🧪 Design, develop, and maintain automated tests to ensure features and functionalities meet quality standards, minimizing reliance on manual testing.

📝 Conduct comprehensive manual testing where automation is not feasible, ensuring all features and functionalities meet quality standards.

🤝 Work closely with software engineers, product managers, and other stakeholders to understand requirements and ensure product quality.

🐞 Track, analyze, and report on software defects, ensuring timely resolution and maintaining high product quality.

⚙️ Implement performance, scalability, and stress testing to ensure the software can handle expected loads.

🔄 Identify opportunities to improve QA processes, tools, and methodologies, driving continuous improvement initiatives within the team.

⚠️ Assess risks associated with product releases and provide recommendations for mitigating those risks.

Qualifications

🏅7+ years of experience in software quality assurance, with at least 3 years in a Senior or Lead role.

💻 Some proficiency in test automation tools (e.g., Playwright), scripting languages (e.g., TypeScript, JavaScript), and CI/CD pipelines.

📚 Deep understanding of software development life cycle (SDLC) and quality assurance methodologies (e.g., Agile, Scrum).

🧠 Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues.

🗣️ Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.

Benefits:

🤑 Competitive Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute

🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We're remote, but we regularly get together

We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information

Our Commitment:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.