Staff Software Engineer - AI Product (Hybrid)

The Opportunity

Join us in tackling healthcare for rural America! We're seeking a Staff Software Engineer to be a key contributor on our Homeward Navigation team, with a strong interest in building AI-native, user-facing product features. You'll work closely with engineering, product, design, and data partners to re-architect health and care-starting with communities that have historically been underserved.

This role is ideal for a senior technical who has shipped real-world software and has experience integrating generative AI into production products (not just experimenting with it on the side).

What you'll do

• Build AI-native product features end-to-end, from UX to backend systems, using TypeScript across the stack.

• Design and implement LLM-powered workflows (e.g., chat interfaces, decision support tools, automation flows) that are reliable, observable, and safe for healthcare use.

• Integrate with EHRs and third parties via APIs, webhooks, and data pipelines, ensuring data consistency, correctness, and compliance.

• Develop and orchestrate AI workflows using modern tooling (e.g., LangFuse, LangChain/LangGraph, n8n, Flowise or similar), with a focus on quality, flexibility, and iterative improvements.

• Implement guardrails, fallbacks, and evaluation strategies to ensure AI features behave predictably and safely in production.

• Solve complex debugging, testability, and deployability challenges with a pragmatic, systems-oriented mindset.

• Shape the technical roadmap for AI-powered capabilities in partnership with product, data, and design teams.

• Raise the bar for engineering quality through code reviews, documentation, and mentorship.

What you bring

• 9+ years of hands-on software engineering experience, including ownership of complex production systems.

• Strong experience building applications end-to-end with TypeScript, React, and Node.js.

• Demonstrated experience or strong interest in shipping user-facing AI or LLM-powered features into a product (e.g., chat experiences, RAG pipelines, intelligent workflows, decision support).

• Prior experience with creating and improving LLM-assisted coding toolchains.

• Familiarity with modern LLM application patterns, such as prompt orchestration, retrieval-augmented generation (RAG), model evaluation, and observability.

• Experience integrating AI systems into real-world constraints: reliability, security, cost, latency, and UX.

Nice to have

• A solid understanding of security and PHI, particularly in HIPAA-regulated environments..

• Hands-on experience with tools such as LangFuse, LangChain, LangGraph, Flowise, n8n, Mastra, or similar (we value transferable experience over exact matches).

• Experience with LLM evaluation, monitoring, and observability in production.

• Familiarity with vector databases, embeddings, or multi-step AI workflows.

• Prior exposure to deploying AI systems in environments with human-in-the-loop workflows

What shapes our company

• Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health

• Compassion and empathy

• Curiosity, and an eagerness to listen

• Drive to deliver high-quality experiences, clinical care, and cost-effectiveness

• Strong focus on sustainability of our business and scalability of our services, to maximize our reach and impact

• Nurturing a diverse workforce, with a wide range of backgrounds, experiences, and points of view

• Taking our mission and business seriously, but not taking ourselves too seriously- having fun as we build!

The base salary range for this position is $170,000 - $210,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, location, competencies and experience. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.

At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.

Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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