Staff Software Engineer - Supernal

InfinityNew York, New York

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Career Development

Job Description

Staff Software Engineer

About Supernal

Supernal helps small-to-medium businesses hire their first AI employee. Our AI teammates are built using intelligent, agentic workflows deployed on a proprietary platform. We deliver working, value-generating AI Employees—not tools—that handle real business processes alongside human teams.

The Role

We're looking for a Staff/Principal Software Engineer to own and evolve the core platform that powers our AI employees. This is a technical leadership position responsible for the systems that enable our agents to scale reliably: the Django backend, distributed task infrastructure, event-driven architecture, Kubernetes deployments, and observability stack.

You'll work across the full system—from database query optimization to Helm chart tuning to designing new platform abstractions. You'll be a force multiplier for the engineering team, driving architectural decisions, eliminating scaling bottlenecks, and establishing patterns that make the platform more robust and developer-friendly.

This role reports to the Director of Engineering and involves significant autonomy in shaping technical direction.

What You'll Own

Drive platform architecture decisions and align the team on scalable patterns and long-term maintainability
Review a high volume of code, design docs, and architectural proposals for scalability, reliability, security, and operability
Be a technical mentor and force multiplier: unblock engineers, raise the bar on production readiness, and establish platform best practices
Own and evolve the core backend platform (Django/DRF/ASGI) performance and correctness
Scale async execution across Celery + Dramatiq + Temporal/Cortex; implement resilient workflow patterns (retries, circuit breakers, graceful degradation)
Optimize PostgreSQL/pgvector (query tuning, connection pooling) and caching strategies
Maintain and improve Kubernetes deployment infrastructure (GKE, Helm, Terraform/OpenTofu) and CI/CD + rollout strategies. Own KEDA autoscaling policies and resource allocation across worker pools.
Own reliability of RabbitMQ, Redis, and PostgreSQL infrastructure; lead incident response and post-mortems
Extend OpenTelemetry + Datadog instrumentation, dashboards, alerts, and SLOs; profile and reduce latency/memory bottlenecks

What We're Looking For

Required

10+ years building and operating production backend systems at scale
Deep expertise in Python (Django preferred) and relational databases (PostgreSQL)
Hands-on experience with Kubernetes, Helm, and cloud infrastructure (GCP preferred)
Strong background in distributed systems: message queues, event sourcing, workflow orchestration
Production experience with async task systems (Celery, Dramatiq, or similar)
Track record of debugging complex production issues across multiple services
Ability to work autonomously and drive technical initiatives without close supervision
Clear technical communication—able to explain tradeoffs and build consensus

Preferred

Experience with Temporal or similar workflow engines
Background in LLM infrastructure, RAG systems, or AI/ML platforms
Familiarity with OpenTelemetry, Datadog, or similar observability stacks
Experience with KEDA or other Kubernetes autoscaling solutions
Contributions to multi-tenant SaaS platform architecture
History of improving developer experience and platform abstractions

What Success Looks Like

Platform services maintain high availability with predictable performance under load
Scaling bottlenecks are identified and resolved proactively
New features ship faster because platform primitives are well-designed and documented
Incidents are rare, quickly detected, and thoroughly addressed
Engineers across the team adopt platform patterns and best practices
Technical debt is systematically identified and paid down
You're a trusted technical voice in architectural discussions

Compensation & Logistics

Compensation: Competitive salary commensurate with experience (Staff/Principal level)
Location: Remote
Type: Full-time
Requirements: Overlap with Americas timezones for collaboration; reliable high-speed internet

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FAQs About Staff Software Engineer - Supernal Jobs at Infinity

What is the work location for this position at Infinity?

This job at Infinity is located in New York, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Infinity?

Employer has not shared pay details for this role.

What employment applies to this position at Infinity?

Infinity lists this role as a Full-time position.

What experience level is required for this role at Infinity?

Infinity is looking for a candidate with "Senior-level" experience level.

Does Infinity allow remote work for this role?

Yes, this position at Infinity supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Infinity for this role?

Infinity offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Infinity?

You can apply for this role at Infinity either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.