Station Security Officer (72525)

We are seeking a professional, dependable, and vigilant Unarmed Transit Security Officer to help ensure a safe and welcoming environment for the public. The ideal candidate is proactive, calm under pressure, and committed to delivering exceptional customer service while protecting people and property.

Key Responsibilities:

• Maintain a strong, visible presence throughout assigned areas, performing routine security patrols and checkpoint check-ins.
• Monitor for and promptly report suspicious behavior, safety hazards, and equipment malfunctions (e.g., escalator issues, liquid spills), using proper documentation and communication protocols.
• Enforce applicable laws, organizational policies, and procedures to maintain public order and safety.
• Provide professional and courteous assistance to passengers and members of the public, ensuring a safe and welcoming environment.
• Respond to various incidents including medical emergencies, individuals in crisis, safety hazards, and maintenance-related issues.
• Participate in partial or full evacuations and respond to mass casualty incidents (MCIs), including deployment of MCI equipment when necessary.
• Observe and report on the operability and safety of vertical conveyances (e.g., elevators and escalators).
• Monitor surveillance systems and alarm panels to maintain situational awareness and identify potential threats.
• Intervene to prevent or de-escalate actions that may be harmful to individuals or property, exercising sound judgment and conflict resolution skills.
• Work collaboratively with fellow officers, law enforcement, emergency responders, and other agencies to ensure coordinated safety efforts.
• Prepare accurate, detailed, and timely reports documenting incidents, observations, and actions taken.
• Remain composed and professional under stress, maintaining control during high-pressure or emergency situations.

Benefits:

• Comprehensive medical, dental, and vision coverage

• Employer pays 95% of medical premium costs

• Membership in SEIU6 Union with access to additional member benefits and protections

• Ongoing training and professional development opportunities

• The chance to make a direct, positive impact in the community