Store Manager
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Overview
Job Description
As a Store Manager, you’ll lead a dynamic sales team, oversee daily store operations, and drive performance to meet and exceed goals. You’ll create a positive, high-energy environment where employees are motivated, customers are delighted, and the store runs smoothly every day.
What You’ll Do
Team Leadership
-Recruit, train, and inspire a team of Sales Advocates.
-Provide ongoing coaching, feedback, and development.
-Foster a culture of teamwork, accountability, and fun.
Sales & Performance
-Set and achieve ambitious sales goals.
-Analyze performance data to identify growth opportunities.
-Develop and implement effective sales and marketing strategies.
Customer Experience
-Ensure every customer receives outstanding service.
-Train your team on product knowledge and problem-solving.
-Address customer concerns promptly and professionally.
Inventory & Operations
-Manage inventory, conduct audits, and maintain stock accuracy.
-Oversee daily operations: cash handling, opening/closing, and compliance.
-Keep the store organized, clean, and aligned with Cricket’s brand image.
Marketing & Community Engagement
-Support local promotions and marketing initiatives.
-Leverage social media and community outreach to grow store traffic.
Reporting & Analysis
-Prepare reports on sales, productivity, and inventory.
-Use data insights to improve performance and make informed decisions.
Requirements
What We’re Looking For
-Proven experience in retail or wireless sales leadership
-Strong communication and coaching skills
-Results-driven mindset and attention to detail
-Flexible availability (evenings, weekends, holidays)
-Passion for delivering exceptional customer service
Experience:
-Management: 1 year (Preferred)
-Retail sales: 1 year (Preferred)
-wireless: 1 year (Required)
-Customer service: 1 year (Required)
Benefits
What We Offer
-Competitive hourly pay + bonus opportunities
-Growth and leadership development
-Fun, team-oriented culture
-Employee discounts on wireless plans and accessories
-Healthcare Plan
-Life Insurance
-Retirement Plan
-Paid Time Off
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.