Store Manager
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Overview
Job Description
TA Travel Centers/LV Petroleum is a leading operator in the fuel and convenience store industry, known for its high-quality service and dedication to customer satisfaction. With numerous locations throughout the country, we are committed to providing a clean, safe, and inviting atmosphere for our customers. We are seeking a dedicated and professional Store Manager to join our dynamic team and oversee the daily operations of our store in Saginaw, MI.
Job Summary:
The Store Manager will be responsible for the comprehensive management of the convenience store, focusing on team leadership, customer satisfaction, sales maximization, and inventory management. The ideal candidate must have a passion for excellent service, strong leadership capabilities, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Store Operations: Maintain operational standards by overseeing inventory, cash management, and store cleanliness.
- Team Leadership: Hire, train, and inspire staff to maintain high performance levels and excellent customer service.
- Customer Engagement: Foster a welcoming environment, address customer needs, and handle complaints professionally.
- Sales Management: Implement promotional strategies and optimize sales performance to achieve store targets.
- Reporting: Prepare regular reports on sales metrics, inventory levels, and employee performance for management review.
- Compliance: Ensure adherence to local laws and company policies regarding health, safety, and operational procedures.
Requirements
- High school diploma required; Bachelor's degree in business or related field preferred.
- Minimum 2 years of experience in retail management or a similar role.
- Proven ability to lead and develop a team effectively.
- Strong communication and interpersonal skills.
- Ability to analyze financial statements and work with budgets.
- Comfortable working with point-of-sale systems and inventory management software.
- Flexible schedule availability, including evenings, weekends, and holidays.
Physical Requirements:
- Must be able to stand for long periods and traverse the store as needed.
- Capability to lift and carry up to 50 pounds when required.
- Ability to operate cash registers and other store equipment effectively.
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