Since 2006, our client has grown into a recognized lifestyle brand in the home-bath textiles and personal care industry, operating in 17+ countries worldwide. As part of a well-established industrial group based in Turkiye, the company has built a strong reputation for offering high-quality products designed to bring comfort, simplicity, and positive energy into everyday living spaces. With collections ranging from bath and beach towels to home accessories, candles, and body care products, the brand delivers a unique retail experience centered around quality, elegance, and customer satisfaction.
We’re looking for a Store Manager to lead one of our client’s retail locations during an exciting phase of growth. This full-time role offers the opportunity to drive store performance, lead and develop a high-performing team, and ensure an exceptional in-store customer experience.
This position comes at an important time for the retail team, and the new hire will play a key role in strengthening store operations, maintaining strong customer relationships, and supporting continued growth and brand presence in the market.
Key Responsibilities
- Lead, motivate, and develop the store team to consistently achieve and exceed sales targets and KPIs
- Oversee daily store operations, ensuring smooth workflows and high operational standards
- Deliver an exceptional customer experience aligned with brand values and service expectations
- Monitor sales performance, stock levels, and key metrics; take action to drive results
- Execute in-store initiatives to increase foot traffic, conversion rates, and customer loyalty
- Manage recruitment, onboarding, scheduling, and performance of the retail team
- Provide ongoing coaching and training to strengthen product knowledge and team capability
- Foster a positive, accountable, and target-driven team culture
- Control store budgets, expenses, and payroll to protect profitability
- Oversee inventory management, stock tracking, replenishment, and shrinkage prevention
- Ensure accurate cash handling, including deposits, reconciliations, and loss prevention measures
- Ensure compliance with company policies, health & safety standards, and local labor laws
- Handle escalated customer complaints professionally and resolve issues effectively
- Partner with head office/regional teams on promotions, campaigns, and operational updates
- Monitor competitor activity and local market trends to identify opportunities
- Maintain visual merchandising and overall store presentation standards
- Perform additional duties within the scope of the role as assigned
Requirements
- Minimum 5 years of retail experience, with at least 3 years in a leadership role
- Proven experience in managing sales targets and tracking KPIs
- Strong team leadership and shift planning experience
- Experience in inventory/stock control and retail operational processes
- Demonstrated ability to manage customer relationships and resolve customer complaints
- Strong communication, problem-solving, and organizational skills
- Ability to work in a fast-paced retail environment while maintaining high service standards
- Authorized to work in the U.S.
$70,000 - $100,000 a year
Ready to present a world renowned brand in the retail industry? Apply today and get on board with a market leader expanding in North America!
Manay CPA and its affiliated clients provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
