Store Manager

Lead Retail Excellence at Nirvana CannabisAt our company, we believe great leaders build great teams. As a family-owned and operated cannabis company, we're committed to creating exceptional customer experiences while developing the next generation of retail leaders.We're seeking an experienced, results-driven Store Manager to oversee all aspects of dispensary operations. This individual will be responsible for driving sales, developing employees, maintaining operational excellence, and ensuring full compliance with state regulations and company standards.If you're a hands-on leader who thrives in a fast-paced environment, enjoys coaching high-performing teams, and takes pride in running an exceptional operation, we'd love to meet you.What You'll DoAs Store Manager, you'll oversee the daily operations of the dispensary while creating a culture built on accountability, customer service, and continuous improvement. You'll lead by example, support your team, and ensure every aspect of the business operates efficiently and compliantly.Leadership & Team DevelopmentRecruit, interview, hire, onboard, and develop dispensary staff

Coach, mentor, and motivate employees through regular feedback and performance management

Conduct performance reviews, corrective action, and development planning

Create employee schedules that balance customer service, labor efficiency, and operational needs

Foster a positive, professional, and collaborative workplace culture

Operations & ComplianceOversee all daily retail operations, including sales, inventory, customer service, and merchandising

Maintain strict compliance with company policies, state cannabis regulations, and licensing requirements

Ensure the facility remains audit-ready through regular operational, inventory, and compliance reviews

Lead store meetings and communicate company initiatives, operational updates, and performance expectations

Support marketing initiatives, promotions, and product launches

Financial & Business PerformanceDrive sales growth while managing payroll, labor, and operating expenses

Analyze KPIs, sales trends, labor metrics, and financial reports to improve performance

Review cash handling procedures, reconciliations, deposits, and financial reporting

Partner with regional leadership to identify opportunities for increased efficiency and profitability

Maintain accurate inventory controls and loss prevention practices

Customer ExperienceDeliver an exceptional customer experience through outstanding service standards

Resolve customer concerns professionally and efficiently

Ensure the dispensary remains clean, organized, fully stocked, and visually appealing

Lead from the sales floor and provide support in any operational role when business needs require

What We're Looking ForThe ideal candidate is an experienced retail leader who enjoys developing people, improving operations, and driving measurable results.QualificationsMinimum 3 years of retail management experience, with at least 2 years in cannabis retail leadership preferred

Demonstrated success leading high-performing teams

Strong knowledge of cannabis compliance, inventory control, and retail operations

Experience managing labor, payroll, budgets, and financial performance

Strong analytical, organizational, and problem-solving skills

Excellent communication and leadership abilities

Comfortable making decisions in a fast-paced environment while maintaining attention to detail

Preferred SkillsExperience with METRC, Dutchie, or other cannabis retail platforms

Experience preparing for or leading regulatory inspections

Proven ability to improve sales performance and operational metrics

Multi-unit or high-volume retail experience is a plus

Physical RequirementsAbility to stand and walk for extended periods

Ability to lift up to 50 pounds

Ability to perform all essential functions of the position with or without reasonable accommodation

Minimum RequirementsHigh School Diploma or GED required

Bachelor's degree in Business, Management, or a related field preferred

Must satisfy all applicable state cannabis employment requirements, including background screening and required licensing or agent registration

Why Join Us?Leadership isn't just about managing a store. It's about developing people, building strong teams, and driving operational excellence.We offer leaders the opportunity to:Lead an established, growing retail operation

Build and develop high-performing teams

Make a measurable impact on business performance

Work alongside experienced executive and regional leadership

Grow your career within a rapidly expanding cannabis organization

As a family-owned and operated company, we value accountability, integrity, collaboration, and continuous improvement. We invest in our leaders because we know our success starts with them.If you're ready to lead with confidence, inspire your team, and build something exceptional, we'd love to hear from you.