Strategic Account Contract Compliance Manager

FCX PerformanceSpringdale, Arkansas

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

As the Strategic (National) Account Contract Compliance Manager, you will manage the relationship between Applied service centers and customer plants within a defined geography in terms of customer service, quality assurance, increased efficiency and communication. Duties include, but are not limited to:

Provide exceptional customer service and product education and help to form an overall streamline of processes between large protein producer production plants and Applied’s Service Centers

Multi-task and handle the large volume of questions that arise from both Service Centers and large protein producer

Handle a large amount of data and filtering for specific results related to the following metrics: backorder review, on-time delivery, response time analytics, error free, efficient sourcing, and inventory management

Identify opportunities to increase efficiency, proactively identify and carry out continuous improvement opportunities

Manage assigned large protein producer and Applied’s service centers based on performance metrics, talent needs/headcount, personnel issues, and customer relationship perception

Work with vendors to secure additional pricing advantages and efficient sourcing of products and services

Provide excellent follow-up and follow-through on all issues within geographic territory

Implement and mandate compliance best practices for large protein producer

Streamline communication processes within large protein producer

Perform and report results of large protein producer Plant Quality Audits

Analyze results of Applied Service Center and customer Plant Quarterly reviews

Document issues and lessons learned for future reference

Coach, train, and mentor Applied associates who service account

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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FAQs About Strategic Account Contract Compliance Manager Jobs at FCX Performance

What is the work location for this position at FCX Performance?

This job at FCX Performance is located in Springdale, Arkansas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at FCX Performance?

Employer has not shared pay details for this role.

What employment applies to this position at FCX Performance?

FCX Performance lists this role as a Full-time position.

What experience level is required for this role at FCX Performance?

FCX Performance is looking for a candidate with "Director" experience level.

What benefits are offered by FCX Performance for this role?

FCX Performance offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at FCX Performance?

You can apply for this role at FCX Performance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.