Strategy & Operations Lead, New Verticals

Coastal Wave RecruitingSan Francisco, CA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

Our client, a fast-growing AI B2B enterprise startup, is hiring a Strategy & Operations Lead, New Verticals to own expansion across the long tail of home services — from roofing and garage to pool care, pest control, and beyond. The ideal candidate combines a strategy consulting foundation with hands-on experience at a PE-backed home services company, and is energized by talking directly to business owners to understand how their trades actually work.

What you'll do

Go deep into new home services verticals (roofing, pest control, lawn care, etc.) by talking directly to business owners to understand their workflows, economics, and pain points
Determine which verticals represent the biggest opportunities and build the prioritization framework for the company
Translate customer insights into product requirements — partnering with engineering and product to adapt the company's AI agents for each new segment
Develop go-to-market strategies, partnership plays, and onboarding playbooks tailored to each vertical
Build the repeatable playbook the company uses to enter, validate, and scale every future vertical

Requirements

5–8 years of experience across strategy consulting, PE-backed home services, and/or high-growth startups
Strategy consulting background (MBB or similar tier) — must have the core analytical and strategic toolkit
Operational experience at a PE-backed home services company (e.g., roofing, HVAC, plumbing) or deep familiarity with the home services industry
Strong customer discovery skills — you love spending time with business owners and earn their trust quickly
Highly competitive undergraduate or MBA program (e.g., Berkeley, Stanford, Ivy)
High agency — runs independently with minimal direction in fast-paced environments
Interest in product — you'll have significant influence on the product roadmap based on your vertical research

Nice to have

IB or PE background before transitioning to operating roles
Product internship or product-adjacent role experience
Track record of building GTM playbooks for new market segments

Benefits

Salary & equity

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FAQs About Strategy & Operations Lead, New Verticals Jobs at Coastal Wave Recruiting

What is the work location for this position at Coastal Wave Recruiting?

This job at Coastal Wave Recruiting is located in San Francisco, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Coastal Wave Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Coastal Wave Recruiting?

Coastal Wave Recruiting lists this role as a Full-time position.

What experience level is required for this role at Coastal Wave Recruiting?

Coastal Wave Recruiting is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Coastal Wave Recruiting?

You can apply for this role at Coastal Wave Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.