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Student Aide - One Stop

William Rainey Harper College, ILPalatine, IL
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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
Option for remote
Benefits
Home Office Reimbursement/Stipend

Job Description

The One Stop Center Student Assistant is the first point of contact for students and visitors to Harper College serving as the welcoming point and providing excellent customer service at the One Stop Center and Information Centers. The One Stop Center is open Monday-Thursday from 8am-7pm and Fridays 8am-4:30pm

Assist students in-person, phone, email and chat with questions about College procedures, account information and how to navigate My Harper (student portal). Assist with calling campaigns related to outbound call center efforts and input detailed information to record outbound calls made. Represent the One Stop at events and activities for new and continuing students that support enrollment related functions.  Serve as a "storyteller" to other students about Harper and foster relationships that promote positive student experiences. Provide support to One-Stop Center staff as well as assistance with special projects and events as needed.  Elements of these duties are subject to working remotely.

  • Team player but also able to work independently, be friendly, courteous and reliable.
  • Ability to work flexible hours as needed. Represent the College in a professional manner. Maintain confidentiality of student and departmental information.
  • Some general office or customer service experience preferably in a fast-paced, high volume environment.
  • Excellent verbal and written communication skills. Bilingual students are always needed, but this is not a requirement of the job.
  • In order to apply for this position, you must be a current Harper College student and enrolled in at least 6 credits per semester.

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FAQs About Student Aide - One Stop Jobs at William Rainey Harper College, IL

What is the work location for this position at William Rainey Harper College, IL?
This job at William Rainey Harper College, IL is located in Palatine, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at William Rainey Harper College, IL?
Employer has not shared pay details for this role.
What employment applies to this position at William Rainey Harper College, IL?
William Rainey Harper College, IL lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at William Rainey Harper College, IL?
William Rainey Harper College, IL is looking for a candidate with "Senior-level" experience level.
Does William Rainey Harper College, IL allow remote work for this role?
Yes, this position at William Rainey Harper College, IL supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by William Rainey Harper College, IL for this role?
William Rainey Harper College, IL offers Home Office Reimbursement/Stipend for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at William Rainey Harper College, IL?
You can apply for this role at William Rainey Harper College, IL either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.